Reviews (5,981)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

Edited December 3, 2018

Great app! Free email marketing for beginners is really helpful too. Would definitely recommend!!!!!

BanjosBeards
New Zealand
April 10, 2020

LOVE THIS APP!! amazing for all my marketing emails. I sent campaigns and set up automatic emails as well that are triggered by subscribing/adding something to your cart/purchasing!

Brutons Decorating
Canada
April 28, 2020

I've tried a number of marketing apps and this one is my favorite. App is brilliant in so many ways. Instead of blanket campaigns and low sender scores... it delivers targeted promotions that are not filtered by the Internet gods! Their setup videos are really good as well.

I particularly like that it goes much further by combining multichannel marketing in one app and data collection for shaping promotions that are effective. I can study how customers like to be contacted and send targeted promos. Google likes... which makes me like it! Software also segments customers into bite sizes that are manageable. AAA+++

Kiawah Photographer - BreezePhoto.com
United States
June 27, 2019

Super easy to use! I actually found it more intuitive than mailchimp. I never felt lost in the process and loved their templates, which were also super simple to customize!!! Love it, I can't wait to learn of the other features

artofmelodious
Canada
March 3, 2021

Absolutely love this App! They are adding new features all the time and the support chat is very responsive and helpful. They have a lot of preset automations and a ton of helpful customer conversion tools. A must-have for any online store. Highly recommend this app!

Closed Caption
United States
April 5, 2021

Five stars. Getting set up with Omnisend has been, very, very, easy. Having used four other alternatives, I'm greatly impressed by the ease of onboarding and getting started. Not just with the connection to Shopify, but also the ability to create dedicated signup forms which convert. In less than 15 minutes I created a meme, landing page, and started capturing emails. Thankfully, the most common flows were already set up, so I just uploaded some images, edited the copy, and watch the sends go out. Would recommend to a friend, coworker, or mother-in-law.

Rolled Up
Canada
February 22, 2022

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

Inez White - Indigenuity
New Zealand
October 17, 2024

Nineties Arcades
United States
25 days using the app
Omnisend replied October 21, 2024

Thank you so much for the 5-star rating! 🌟 If you ever feel the need to share more about your experience, we’re all ears. In the meantime, we’re here if you need anything!

September 6, 2024

BOODLE
United States
5 months using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for the 5-star rating! We're thrilled to know that you're completely satisfied with our service.

If there's anything more we can do to enhance your experience, please let us know. We're here to help!

August 14, 2024

Mynimal
Cyprus
12 months using the app
Omnisend replied August 15, 2024

Hello there,

Thank you for the 5-star review! We're delighted to know that you're having a great experience. If there's anything more we can do for you, feel free to reach out. We're always here to help!