Reviews (5,984)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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thanks again for this great app every things going great.
Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you
I'm just getting started with the app and so far the customer support is outstanding. Thank you Support Team
I don't get surprised that often, however, on this occasion, with Omnisend, I was blown away. After experiencing the opposition products and services I was starting to believe what I wanted to achieve was impossible. So we took a leap of faith with Omnisend. So please we did. Not only is the product superior to the competitors the support staff of Baarath & Olesia are next level. Concise with advice and really quick to respond. Congratulations!
I received excellent customer service from Matija and his tech team colleagues.
They helped us to disconnect and reconnect Omnisend from BigCommerce to Shopify.
Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!
just 4 stars because i don't believe in perfection... well as a tool how they subscribe it's good...the support team very efficient .. didn't try the app enough the tool or ( app ) yet to say if it's working good.... but i can tell it's easy and recommend to try you lose nothing guys
Great customer support from Salma at Omnisend in setting up my SPF and DKIM records. So far the set up process has been really seamless and simple, after changing over from Mailerlite due not being able to set the SPF + DKIM up.
Not beginner friendly AT ALL! I couldn't access the full visual of what I was editing. It's not clearly simple to send to one subscriber as oppose to ALL subscribers.
Hi there, thank you for your review!
We're sorry to hear you faced difficulties while working on the email. Our support team representative has reached out to you to walk you through the process.
Feel free to contact us at support@omnisend.com whenever you need a helping hand. We are here 24/7 for you!
This is a great APP, plus the support team is fast at responding tor requests and very knowledgeable. Thank you!