Reviews (6,023)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.
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Very Very Expensive........
Hello there,
Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.
At Omnisend, we strive to provide value for our users while ensuring a fair pricing structure. We continuously evaluate our pricing to offer competitive rates in the market.
To help optimize your billing and maximize the value of your investment with Omnisend, a senior representative has reached out to you. They will share best practices regarding audience management to ensure you get the most out of our platform.
We appreciate your feedback and the opportunity to improve. Please don't hesitate to get back to them via email.
Dilara was super helpful in resolving my issues quickly. Very pleased with Omnisend!
Fácil de usar y práctico con todo lo que se necesita
Baarath was knowledgeable and patient at went to great lengths to make sure I left the conversation armed with the answers I was seeking. Thank you for your assistance!
Hello there,
Thank you for your kind words! We're glad to hear that Baarath provided you with knowledgeable and patient assistance. Ensuring our customers leave with the answers they need is our top priority.
If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!
Beran was super helpful with my tech roadblocks. Things are up and running now thanks to him and timing was great as well 5/5
Baarath is a very good man,he is very patience.Thank you for solving my problem.
Hello there,
Thank you for your kind words! We're glad to hear that Baarath provided you with excellent assistance and displayed patience in resolving your issue. Customer satisfaction is our priority, and we're pleased we could help solve your problem.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you!
With the free version they do not allow you to remove the watermark and since it is quite large it takes away a lot of professionalism from the store.
Hello there,
Thank you for your feedback. We apologize for any inconvenience caused by the watermark in the free version. We understand that it can impact the professionalism of your store.
Please note that the removal of the watermark is a feature available in our paid plans, designed to help us sustain and improve the free version of our app. We appreciate your understanding and are committed to providing the best experience possible.
A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to finding a satisfactory resolution and improving our service.
The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.
Just subscribed to Omnisend... Great first experience!
Had an issue with the currency setting that was immediately solved in lightning speed by Augustin :-) Thanks a million
Its omni in it it is good
Hello there,
Thank you for your review! We're glad to hear that you find Omnisend to be good.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!