Reviews (2,847)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable email templates, and seamless Shopify integration. They highlight the drag-and-drop email builder and automation tools as key features that simplify personalized marketing efforts. The responsive customer service and competitive pricing, along with valuable educational resources, are also noted. Merchants credit the app with enhancing engagement, conversion rates, and revenue.

July 9, 2023

Thank you Baarath for your outstanding support. Your promptness and thorough responses to our enquiries were superb!

Breeze Mobility
Australia
Over 3 years using the app
May 16, 2023

Fast and great customer support! Thank you for your help with my account. Super friendly staff who was working with me.

Grandmother's Closet
Canada
Over 3 years using the app
November 23, 2023

Dilara,thank you so much.
I asked about setting up a coupon combination and they were very kind and helpful in answering my questions.
I will contact you if I have any more questions.

Sockwell Japan
Japan
Over 3 years using the app
February 18, 2023

Very responsive and fast customer support. Great platform. Very easy to design and send email for non-technical people.

Homobilia
United States
Over 3 years using the app
June 10, 2024

they have great customer support! Baarath is the best, he helped me very quickly today. walking through the steps one by one. i was testing the app but i will use it because the outstanding customer service.

Fashion And Icon
United States
Over 3 years using the app
Omnisend replied June 13, 2024

Hello there,

Thank you for your review! We're thrilled to hear that you had a great experience with our customer support, and that Baarath was able to assist you quickly and effectively. We're delighted that his outstanding service has influenced your decision to use our app.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

June 6, 2023

Very responsive and good support. Deniz provided quickly useful information to help solve my issue.

Kvalitetstid.no
Norway
Over 3 years using the app
October 4, 2023

Great app! Karine was super helpful and quick to answer any of my questions.

Bella-gia Boutique
United States
Over 3 years using the app
January 23, 2023

The support team has been very helpful. We recently had a couple issues with an email and Luiz stayed with me on the chat, followed up and made sure I was happy with the resolution. They were able to resolve the problem and got back in touch in a timely manner. I appreciate Luiz and his persistence on finding answers.
Thanks for the great support -
Sally
Cool Corks

Cool Corks
United States
Over 3 years using the app
February 24, 2023

Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!

DSF Antique Jewelry
United States
Over 3 years using the app
Omnisend replied February 27, 2023

Thank you for your review! Our team is always happy to assist!

Edited September 12, 2023

Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.

PURISH
Germany
Over 3 years using the app