Reviews (5,984)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

April 14, 2018

This app makes it super easy to send emails from Shopify. I'm no longer intimidated. The design is not ugly or cheesy, either, which is great.

Jasmine Marigold
United States
4 days using the app
November 26, 2021

Outstanding software and help my business needed. I would absolutely recommend this to others. I cant wait to explore what else they have to offer.

Lust Diva
United States
4 days using the app
March 25, 2014

Absolutely brilliant app. So easy to use and integrates with my shopify store perfectly especially when choosing products to add into the newsletter, all of the pics, descriptions and prices are transferred automatically. Also Each template can be altered to suite my needs. Very happy and it's free! - www.shimmyldn.com

Shimmy LDN
United Kingdom
4 days using the app
February 27, 2023

Andrés was very helpful, fast support it was 3 am he helped. i thought we are the only ones who did that.

F3DM LTD
United Kingdom
4 days using the app
March 7, 2023

Usefull if you are starting out because their support team is great and 24/7. Have a lovely experience with Baarath and he guide me through heaps of stuff.
recommended

Gourmand Candle
Australia
4 days using the app
April 19, 2019

Really easy to use and navigate, however would be great if the emails from campaigns wouldn't end up in spam...

nyufashion
Latvia
4 months using the app
Omnisend replied April 23, 2019

We are happy you like Omnisend, our teams are working really hard to make the tool user-friendly and to add new features constantly.
Sorry, that you had issues with your campaigns. Emails might land in spam if you are just switching the service providers. Please reach out to support@omnisend.com and we will share our recommendations and find a solution for you!
Customer Success Team

May 2, 2017

Excellent tool for creating email marketing campaign and is easy to use. Highly recommend - 4 star rating is mostly because I never give 5 stars unless I am blown away. Not much blows me away though.

Mm Publishing And Marketplace
United States
3 months using the app
March 9, 2018

Amazing app, will never use mailchimp again

Luxareus
Norway
4 days using the app
July 12, 2017

Awesome app to do email marketing. Very easy to use and has a lot of options.
I Recommend it.

Beraka Store
Colombia
4 days using the app
May 8, 2023

So far the app has been great. I have also reached out to support, and received the best support I've ever experienced. All my questions were answered within minutes by Baarath. Highly recommended.

rigel.is
Iceland
4 days using the app