Reviews (5,985)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 24, 2018

I am trying to get a hold on how it works out.

The Shooe Boxx
United States
3 days using the app
Edited August 12, 2016

Does not allow to send to all customers. For some reason shows 80% of our customers as not subscribed. No way to send an email to them. Just wasted an hour creating an email that I can only send to 20% of my customers.

Kinda makes the app pointless!

Even tried to delete the unsubscribes, the app ended up deleting all our subscibers. Waste of time release the app when its ready next time or pay me for the hour of time I wasted today!

Formula 113
United States
3 months using the app
March 15, 2019

i really love to help me this app so i,m hoping that can help this..cause im so frustrated to get a customer reviews...

toptrendsapparel
Philippines
3 days using the app
September 6, 2023

It's one of the best apps for small merchants, has all the features that are important. Love it. Would definitely recommend

Blue bells
India
3 days using the app
September 23, 2019

Easy to use interface! Lots of templates that can help easily create your mailers. Looks professional. Highly recommended.

Bloomen
Singapore
3 days using the app
January 23, 2020

So far I've really enjoyed using this app, beautiful user interface design and great customer service.

www.lacoess.com

La Coéss
United States
3 days using the app
June 1, 2022

Just started to use this app and so far it's pretty easy to navigate in. Having some issues, but the customer service (Olesia) was really quick in response and helpful!

HENRIETTE STEFFENSEN Copenhagen
Denmark
2 months using the app
Edited November 29, 2018

So far this is excellent and pretty simple to use with common sense. I can't comment on the traffic it drives yet but I am keen to see how we go over the period of my free trial. I like the fact that the trial gives you enough time to set up and hopefully see results in conversions. It does seem to cover everything that is needed in one app which is excellent and was highly recommended.

Beach Karma Besos
United States
2 months using the app
January 21, 2019

I got this app because I am running Google/Facebook ads and getting a lot of visitors but no conversion or emails collected. With Omnisend's automated email and easy integration, I am capturing more emails which have increased sales. I love this app but my business is too small to afford the paid version and without automation, it's just like any other app. I would love if they have a conversion model or even a subscription model. I am willing to spend money, but only if I'm getting results. Hope this helps!

ARO Essentials
United States
2 months using the app
April 30, 2016

Great marketing tool user friendly

Superhealth888
United Kingdom
2 months using the app