Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited April 25, 2019

I used Mailchimp before but as the stop cooperating with shopify I switched to Omnisend. I designed and planned my first campaign today and it was very easy and similar to Mailchimp although even easier and there are more things to customize. Let's see how well Omnisend perfomance regarding click rates etc.

inabox.de
Germany
6 days using the app
Edited April 8, 2018

i love this app!! I have on my USA website and it is effective & is so easy to use!
I would recommend to everyone i know because it is great! thank you formatting emailing so easy!

Berniedexter Co Uk
United Kingdom
6 days using the app
July 15, 2019

Came here from Mailchimp... Much better UI, Better templates, Cheaper and offers more features. Definitely recommend!

UltraView Archery
United States
6 days using the app
December 31, 2023

It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.

The Subjunctives
United States
6 days using the app
Edited November 27, 2018

I have only had this app for 3 days. In that time I have managed, quite easily for someone who is technically challenged, to create an Automation Workflow, a Wheel of Fortune Pop Up and just launched my Christmas Email Campaign.

I admit to needing help and no matter what time it was, within 5 seconds I had help from one of the ...elves?

Very happy.

Nyama (NZ)
New Zealand
6 days using the app
Edited September 17, 2019

Finally Found an app that does what i need it too.
I needed to send Emails & you guys helped me do it.
Thanks to the staff @ Omnisend

ShopJudah.com
United States
6 days using the app
May 3, 2023

Beautiful support,
Thank you very much to Luiz who provided me with clear and fast assistance, an extraordinary assistant who is very capable, polite, and quick. Highly recommended.

Viliama
Italy
6 days using the app
April 25, 2024

Sanya and the others were very helpful and fast!

Lucky Dog Guitars
United States
3 days using the app
Omnisend replied May 2, 2024

Hello there,

Thank you for your feedback! We're pleased to hear that Sanya and our team were able to provide helpful and fast assistance to you. Ensuring prompt and effective support is important to us, and we're glad we could meet your expectations.

If you have any additional questions or require further assistance, feel free to reach out. We're here to help!

Edited November 27, 2015

WOW! Soundest is absolutely wonderful! Gives me the ability to create high-quality, professional email campaigns quick and easy. Takes the stress completely out of it!

Gift Of Ni
United States
6 days using the app
Edited November 23, 2019

yes i like it yes i like it yes
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
m

myluxshoe
Latvia
6 days using the app