Reviews (5,985)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 5, 2024

Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.

Daintynine
Singapore
2 days using the app
January 5, 2024

Super great service and fast.

HROYL
China
2 days using the app
Edited June 28, 2020

I give up, wasted an hour clicking around trying to simply find an option to edit or enable my workflow, i only have the option to upgrade (how convenient). My email is verified as per their tutorials. Not clear what's available on the free plan. Will use another well-known email app instead.

Sesh Stash
Canada
About 2 months using the app
Omnisend replied June 30, 2020

We are sorry to hear you faced such problems :( Next time, just reach out to us right away; our support team is ready to assist via email, in-app chat, or Facebook 24/7.
As for the pricing, we have a dedicated page on our website, listing all the different features that come with different pricing plans. On the free plan, customers can send newsletters, up to 2000 emails per day, set up signup forms, use segmentation, and have access to reports. All details >>
https://www.omnisend.com/pricing/

October 19, 2023

Beran provided excellent support in setting up domain verification and answering my questions with precision. The Omnised app is user-friendly and offers a range of valuable features. I'm highly impressed with both the support and the app's performance. Great job!

Tech House Market
Netherlands
2 days using the app
June 4, 2020

This is by far the best and easiest email marketing app I have used. The templates are really good and easy to edit. For someone like me, who is not to tech savvy. This was really easy and simple. I can't recommend it enough.

Darley Lifestyle
United Kingdom
2 days using the app
May 23, 2018

.,kbjb,jb,jbhbj,hbjhuuuuuuuuuuuuuuuu

Aperture Wear
United States
2 days using the app
August 1, 2019

I just started using this app and so far it's been great! Pretty easy to create campaigns and automations. Interface is easy to use and they suggest helpful tips on email/website strategies. Really liking it so far!

Paige & Willow
Canada
2 days using the app
March 26, 2019

confusing but cool app. Still playing around with it. Hopefully comes to good use

ElasticWaxCenter
United States
About 2 months using the app
Edited August 12, 2020

J'ai déjà utilisé cette application au passé et maintenant je suis de retour, je la trouve excellente et je la recommande. merci

Omnikado
France
2 days using the app
September 2, 2022

Amazing app! Super user friendly and the customer service is very helpful! I highly recommend using it!

To Give Light
United States
2 days using the app