Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 26, 2018

I have to say I am "dumb stupid' technology wise. Omnisend makes it so easy to set up campaigns, collect emails and do a blast email with a very reasonable price. If you are shy with promotion, scared to set up an email list, unsure of your technology skills - then this is the perfect product for you to try and its very modestly priced. The graphics are clear and easy to read and so for newbies and oldsters alike who struggle with the learning curve of email marketing this is the perfect app to add to your Shopify store.

Mysticchicbeauty
United States
Almost 5 years using the app
August 19, 2017

My experience with the application was very positive, it was easy to use, excellent designs, I still had no difficulties contacting me with the support. But first impression simply fascinated.

Jc Store Peru
Peru
Almost 5 years using the app
January 31, 2024

Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.

Henig Furs
United States
Over 4 years using the app
February 6, 2024

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Makit Takit
United States
Over 4 years using the app
January 30, 2024

Their customer service is exceptional - very fast, attentive, and kind (I had Beran helping me). There are lots of services and platforms out there but it's hard to get a good customer service these days. So I do appreciate them.

The Happy Givers
United States
Over 4 years using the app
February 7, 2024

Luiz is my hero, spent hours pulling my hair out the night before, he solved the issue in 1 minute.

Contact Coffee Company Ltd.
United Kingdom
Over 4 years using the app
March 26, 2019

It is a really good app! It helps me to send e-mails to costumers,...
create crazy campaignes, check my subscribers,...

MOON
Belgium
Almost 5 years using the app
June 8, 2022

Their customer service is above great. In particular Stefan and Daryna really helped me out with a few issues that we had. Thanks so much

Miss Patisserie
United Kingdom
Almost 5 years using the app
Edited May 2, 2019

I just created my first campaign and Omnisend made it very easy to do while also providing me with so many customizations options to make it my own. I am really enjoying this app and so far would highly recommend it!

Celeste & June LLC
United States
Almost 5 years using the app
July 5, 2019

Most integrations, require an additional service. I love how Omnisend has everything integrated into a single solution. It's extremely easy to setup and customizable to boot. I reached out to support and they were very helpful and prompt to respond. Highly recommend!

OMAURA SKIN
United States
Over 4 years using the app