Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

December 20, 2023

Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!

RHIMODE
United Kingdom
4 days using the app
January 23, 2022

Looks great, easy to navigate - had automations, forms and emails up and running in a day. Josh was excellent at explaining everything clearly - really impressed!

The Harbour Bookshop
United Kingdom
4 days using the app
October 4, 2016

Useful tool very user friendly. Love the ability to pull products with images and descriptions and create my own template using a WIX style interface, also as a developer I love the freedom to be able to add my own html code if I choose to do so.

Surviving Southern
United States
4 days using the app
January 9, 2024

Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you

Dreams Of Boba
Singapore
4 days using the app
July 12, 2018

Very useful! great tool for any business.

Nixx Clothing
India
4 days using the app
June 20, 2018

thanks again for this great app every things going great.

Iphone Fit
United States
4 days using the app
January 28, 2022

I'm just getting started with the app and so far the customer support is outstanding. Thank you Support Team

LusitaniaSoaps
United States
4 days using the app
November 17, 2022

I don't get surprised that often, however, on this occasion, with Omnisend, I was blown away. After experiencing the opposition products and services I was starting to believe what I wanted to achieve was impossible. So we took a leap of faith with Omnisend. So please we did. Not only is the product superior to the competitors the support staff of Baarath & Olesia are next level. Concise with advice and really quick to respond. Congratulations!

E3Live Superfoods
Australia
4 days using the app
November 14, 2023

I received excellent customer service from Matija and his tech team colleagues.

They helped us to disconnect and reconnect Omnisend from BigCommerce to Shopify.

Gaamaa
United Kingdom
4 days using the app
April 20, 2023

Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!

The Meadow
United States
4 days using the app