Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

October 13, 2020

never used it before but it is not straight forward i think that uhm you could make it more clearer yeh.

SIORGLAM
United Kingdom
About 1 month using the app
July 3, 2021

I can't use the sms credits that I already paid for. They make me wait until the next billing cycle which they don't mention before you pay for the app. Be aware in case you download the app. Note: Their customer service cannot even explain what to do to use the sms credits. They basically copy-paste. If you don't take care of your customers, someone will-please note that.

AGOZTECH
United States
About 1 month using the app
January 14, 2018

Nice for small stores, where you can use the free plan.

Wemakehomes
Romania
1 day using the app
May 27, 2018

good eeeeeeeeeeeeeeeeeeee saaasdddaaaa

Lilianabath
United Kingdom
1 day using the app
June 15, 2020

Fully featured mailer. Tech support was prompt and helpful. Even though i'm still learning the application, but I am confident this e-mailer would perform. I wish it has more customization for designers though.

Toxic Pandas
Canada
1 day using the app
May 27, 2017

The only reason I am giving it four stars is because I have just started using it and need to explore it more before giving it a five. With that being said, I LOVE Soundest so far! Super easy to use and perfect for my small clothing store!

Check out The Shabby Chic Shoppe at theshabbychicshoppe.com

The Shabby Chic Shoppe
United States
About 1 month using the app
October 21, 2019

Great! easy to use and change. Really convenient to work with and allows you to change things very easily

The BodyCon Boutique
United States
About 1 month using the app
May 29, 2018

Easy to use, offers what I needed.

Thefragranceroom
Australia
1 day using the app
December 13, 2021

Very easy to use.. was impressed by how intuitive the campaign design was.
Definitely worth considering this app for email marketing and db management.

Lilly Pilly Collection
Australia
About 1 month using the app
January 6, 2019

Deserves all the stars in the world. I just got finished uninstalling Privy after I found it so difficult to design emails and popups. The design process was way too buggy and had so many hiccups. Plus it was nearly the same amount I already pay for my Shopify plan ugh. Then I saw Omnisend... I gave it a go and OMG. I knew already I would love it just from the gentle non-forced adverts that were not basically shouting "bUY tHiS aPP! wE SucK bUt YoU woN'T knOW unTIL yOU bUY tHiS aPP!" I was not at all disappointed with Omnisend. It's so fast and easy (those words sound cheesy when used together but that's literally how to describe it). I would gladly pay whatever they want just because it's such a breeze to use.

Shop Embracing Spirituality
United States
1 day using the app