Reviews (5,986)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

August 26, 2019

its a bit confusing to navigate through the management system i think they need to change some things but seems ok. chat is pretty helpful.

Spy Emporium
United States
25 days using the app
April 17, 2019

I love this app. Very easy to work you don't need experiences with Email Marketing. I recommend it...

Carlos Marin Designer
United States
1 day using the app
August 9, 2018

This app is powerful and easy to use. It has every tool needed for email automation at an affordable cost. Chat support is very responsive and quick to resolve any issues.

Bgm Wholesale
United States
1 day using the app
October 20, 2023

Next level features and customer support - night and day difference in comparison to Mailchimp - Beran was extremely patient and helpful with answering all my questions!

Shiny by Nature
United States
1 day using the app
October 7, 2016

have done many things i always wish to do

Swag Hair Shop
Hong Kong SAR
25 days using the app
May 29, 2023

Fantastic platform and support, got really fast assistant from Joy with no time wasting. Easy to setup automatic flows and campaigns with great looking templates, highly recommend

Ochis
United Kingdom
About 24 hours using the app
July 17, 2018

Excellent app! Using it for less than a day, designed our first email campaign and we're already very pleased! Recommended!

Perfectbody In
India
About 24 hours using the app
May 10, 2019

there is not free plan. Liars. Waisting my time. I will look for another app. I have 10 subscribers to my newsletter, do you really think I will pay 16$/mo ? Like 95% of shopify users I guess

Born to Glow Store
United Arab Emirates
26 days using the app
Omnisend replied May 10, 2019

Sorry to hear about your experience. Of course, we have a FREE plan and you have quite a bunch of features that you can use:
- Send Scheduled campaigns
- Send 15,000 emails per month; 2,000 emails per day
- Use Website tracking and Sales reports
- Have Signup Forms on your store (up to 3 active at once)
- Use Discount Content Block in your campaigns
- Use our mobile ready email templates
- and more
Our Support team has already reached out to you to ensure you understand the benefits we have on our FREE plan.

February 12, 2020

So easy to use and navigate. We love the look we've been able to achieve for our email campaigns. Excited to explore more.

Hippypotamus
United States
About 24 hours using the app
Edited June 27, 2019

Compared to other email marketing apps, this one was soooo easy to use. My favorite part was how customizable the newsletter itself was without it becoming too complicated. It had all the content I needed to make a great newsletter that covered a variety of topics. No complaints so far!

Elise Wehle
United States
About 24 hours using the app