Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

May 2, 2020

amazing app for marketing amazing app for marketing amazing app for marketing amazing app for marketing

Life Shovel
United States
About 23 hours using the app
October 27, 2014

Hi there , i just install the apps, it has a very good features as i test yesterday. It works great, easy to to work around it consider i haven't got much I T knowalge but i did find it easy .
As i said only a day, so i will give it a time to come back for r more information about how it works for me,in all is early stage for me to say more, but in all is fantastic apps and free i wish i know it earl.
Gina mums-kidsworld.com

Mums-kidsworld.com
United Kingdom
23 days using the app
August 8, 2020

Easy and effective ! All I expected, I thank the team very much. No matter you are a pro or a beginner, I recommend Omnisend to everyone !

Odostick
Belgium
About 23 hours using the app
November 22, 2018

Very easy to use, I love it! Have used GetResponse and Mailchimp in the past and have to say this is very user friendly and I can't see past it!

Style Centre Wholesale
United Kingdom
About 22 hours using the app
July 19, 2018

Good App Does Exactly What I Need It To Do

Fortune Accessories
United States
About 22 hours using the app
September 4, 2019

Love how easy it is to use! Beautiful, professional emails created with exactly what I wanted. Thanks!

Love That Glass
United States
About 22 hours using the app
June 8, 2018

It was really good and easy to use. The only problem is the sending time it use, it send so slow and should be faster.

Shop Corner Ph
Philippines
23 days using the app
May 18, 2019

Very user-friendly, esp for us who are not trained in any eDM design. integration with shopify is supherd. highly recommended.

The Tree Stationery & Co. 大樹文房
Hong Kong SAR
About 22 hours using the app
August 8, 2019

Pretty app to look at but so far it's very confusing to use. I'm going to try another app. .........

Tiny Fries
United States
28 days using the app
Omnisend replied August 9, 2019

Hello Tiny Fries, so sorry to hear that your experience turned out not as well as expected. We are adding so many new features to ensure Omnisend app satisfies different needs of our customers and we are still trying to maintain the simplicity and the user-friendly environment. It's a shame that you found it too complex, just know that our support team works 24/7 to guide our customers through the functionalities. And more, we are very open for feedback, so if you could reach out to feedback@omnisend.com with more specification on what seemed too complex for you, we would be very willing to review and find ways for improvement. So truly hoping you will give us one more chance :)

October 4, 2022

This is a great app - during setup, I needed some help and the customer service was amazing! Thanks to Deniz and Nikola.

heiressstore
New Zealand
About 22 hours using the app