Reviews (5,739)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust features for managing targeted email campaigns. They value its customizable templates, A/B testing, and automation capabilities. The 24/7 chat support is praised for its efficiency. Merchants report improved customer engagement, higher email open rates, and increased repeat customers. The seamless integration with Shopify and the ability to handle both email and SMS campaigns are also highlighted. Merchants find the pricing reasonable for the features provided.

June 28, 2016

LOVE this email app. Sends modern, clean looking emails and so easy to use. Has some very impressive features for a free app. Still can't get over that I can send 15k emails a month at no charge.

- www.NorasNursery.com

Noras Nursery
Canada
Edited December 3, 2018

Great app! Free email marketing for beginners is really helpful too. Would definitely recommend!!!!!

BanjosBeards
New Zealand
April 10, 2020

LOVE THIS APP!! amazing for all my marketing emails. I sent campaigns and set up automatic emails as well that are triggered by subscribing/adding something to your cart/purchasing!

Brutons Decorating
Canada
April 28, 2020

I've tried a number of marketing apps and this one is my favorite. App is brilliant in so many ways. Instead of blanket campaigns and low sender scores... it delivers targeted promotions that are not filtered by the Internet gods! Their setup videos are really good as well.

I particularly like that it goes much further by combining multichannel marketing in one app and data collection for shaping promotions that are effective. I can study how customers like to be contacted and send targeted promos. Google likes... which makes me like it! Software also segments customers into bite sizes that are manageable. AAA+++

Kiawah Photographer - BreezePhoto.com
United States
March 30, 2019

Great APP. Installation and customization is really simple. Used MailChimp before and now really looking forward to see what Omnisend can do.

Mama Juice Co.
Canada
June 27, 2019

Super easy to use! I actually found it more intuitive than mailchimp. I never felt lost in the process and loved their templates, which were also super simple to customize!!! Love it, I can't wait to learn of the other features

artofmelodious
Canada
May 15, 2024

The Apple Merchant
South Africa
9 months using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you're enjoying our App.
We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

May 27, 2024

HomeBless Apparel
United States
About 1 month using the app
Omnisend replied May 30, 2024

Hello there,

Thank you for your 5-star review! We're thrilled to hear that you're satisfied with Omnisend.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

March 15, 2024

Cebu boots
United States
Over 3 years using the app
April 4, 2024

Nursecaresuites LLC
United States
3 months using the app
Omnisend replied April 9, 2024

Hello there,

Thank you very much for taking the time to rate our App! Your positive feedback is incredibly valuable to us and motivates us to continue delivering excellent service. We're grateful for your support and look forward to serving you even better in the future.

If you ever have any questions or need assistance, please don't hesitate to reach out.