Reviews (5,952)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

December 26, 2018

It's nice and really helpful. I've been looking for this app for my whole life LMAO! Thank you very much!

Naked Chaos
Vietnam
About 1 hour using the app
April 22, 2018

I manage 6 stores online and run a youtube business and consulting business I am BUSY and this app makes sending emails unbelievably easy and FAST ...( fast more than anything!) love the app and look forward to growing always !

Marketing Food Online
United States
About 1 hour using the app
March 21, 2023

Great response time and very detailed in their responses. Thank you Matija

Not used the app for long but from what I've been using its been great

SevenC's
Australia
About 1 hour using the app
October 12, 2022

After searching so many options, I finally found this app and it worked great for me. It really serves the purpose. Interface is user friendly. Besides this, their support system is also good. The team response quickly.
Specially thank you so much Olesia for helping me out through the entire time I set up the app. I really appreciate the way you provide me tutorial videos to understand things easily.

Best of British NBPT
United States
About 1 hour using the app
August 8, 2023

So far, they have been great and very helpful! I look forward to continued work with them at this time.

Encouraging Purpose LLC
United States
About 1 hour using the app
April 12, 2019

Just started using it for the first time and really happy so far with how easy it is to use. I especially like the product picker that allows me to select products directly from within my store. The import from mailchimp was a breeze.

Pebble & Pine Coffee
United Kingdom
About 1 hour using the app
April 12, 2023

I found Omnisend very intuitive and user friendly. The customer support is also excellent, and I was given support from Matija who resolved my issue within 10 minutes. Would recommend

Ecclestone
Australia
About 1 hour using the app
May 5, 2023

Top platfrom at all! love work on it, perfectly organised, but just for small small business or very big business.
SAD! Thank you to Matija and Deniz for their help. both very helpful

18DELPERO
Italy
1 day using the app
Omnisend replied May 5, 2023

Thank you for taking the time to leave a review of our platform. We appreciate your feedback and are glad to hear that you find our platform to be well-organized and helpful!

We understand that there are areas where we can improve and we would appreciate any specific feedback you have to help us better serve you and our other users. Our team is committed to continuously improving our platform and offerings to meet the evolving needs of our customers.

Thank you for choosing our platform and we look forward to continuing to help you up your marketing game!

April 17, 2018

I've only just started using this app and so far so good. I'm a total novice to this and needed a little assistant from the support team. I was attented to very quickly and by someone with a great attitude to customer service. Great work!!

Lady Days Cloth Pads
United Kingdom
About 1 hour using the app
December 10, 2018

Muy intuitivo de utilizar! Soy nuevo en esto de aplicaciones para web y despues de probar varios que me recomendaron me quedo con omnisend por su sencillez. Sin ninguna duda destaca por encima del el resto.

melonseta
Spain
About 1 hour using the app