Reviews (6,019)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

September 19, 2022

Amazing support! So far so good on setting everything up. Love the integration on Shopify to make everything seamless.

Hericium Labs
United States
About 5 hours using the app
June 30, 2022

First time using Omnisend and I can already tell how user friendly this email marketing service is. I had some questions setting up the automation and Daryna was super helpful in providing support, working through our specifications and issues were resolved quickly and efficiently.

RINI
United States
About 5 hours using the app
April 17, 2019

When I learned that MailChimp was no longer available through Shopify, I panicked because I hadn't done any research on other email providers. I'm beyond thrilled with my switch to Omnisend. Not only are the features so much better, but their service is top notch. Love how professional my emails look and how easy it is to customize them. The migration process was insanely easy. I highly recommend if you are looking to make the switch!

Simply Ellie Boutique
United States
About 5 hours using the app
May 12, 2014

Customizable and super easy to use. Been looking for an app like this for a while. Thanks guys!

Modern Cheongsam - Lark and Peony
Singapore
About 4 hours using the app
August 28, 2023

Great app and easy to use. Sent my first email in no t too much time at all. If I get stuck help is not too far away!

Wrap&Go
New Zealand
About 4 hours using the app
October 13, 2023

Absolutely incredible customer service, so detailed in their responses, I don't think I'm exaggerating when I say it's probably the best customer service I've ever had. So appreciated thank you, very easy to use the app and everything works great.

Birch Glass
United Kingdom
About 4 hours using the app
October 4, 2016

Useful tool very user friendly. Love the ability to pull products with images and descriptions and create my own template using a WIX style interface, also as a developer I love the freedom to be able to add my own html code if I choose to do so.

Surviving Southern
United States
4 days using the app
December 3, 2019

We love Omnisend! We were using another email marketing program and we were very unhappy with it. We switched to Omnisend and everything is great. It runs smoothly, its fast, and it is super easy to use! Couldn't be happier! Thank You from FITT Professional Weight Loss LLC

FITT Professional Weight Loss LLC
United States
About 4 hours using the app
March 14, 2022

I was looking for this. Easy to use, great design template and amazing feathers for email marketing.

MUSCLE POUND®
Canada
About 4 hours using the app
September 11, 2016

Simple, Clean and to the point <3

Fanillacouture
Qatar
About 4 hours using the app