Reviews (5,947)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

Edited August 16, 2019

Great app! Definitely will keep using for not just my store, but my client's stores as well! Emails are huge but automation is even better! Would recommend this anyone launching a store!

Popp's Trophies
United States
About 1 hour using the app
December 6, 2021

I used this app to help me launch email campaigns. I had no idea where to start but this app walked me through it and I was done in minutes.

CaLayCreations
United States
About 1 hour using the app
Edited August 31, 2019

La Petite Peste - Lingerie

Thanks to Omnisend for an easy working app, and multi-language email option! After trying another app for mailing, and be veryyyy disapointed whit it, (K******), having big trouble to import customer list, and after two hour of work on the app , finally ready to send and..... account suspended for verification!!! (since i was a new customer, be aware) ..... i needed to send my marketing email NOW....
Finally , after les than 1 hour on Omnisend, account setup and emails sent!!!! Better layout, user friendly!

La Petite Peste
Canada
About 1 hour using the app
Edited November 22, 2018

I am using the app to help boost my email marketing and loving all the features so far. I think the app could improve by having more tutorials on how to use each marketing campaign because it can be very confusing.

Online Calendar Shop
United Kingdom
1 day using the app
September 13, 2022

I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.

innoAura
China
About 1 hour using the app
May 5, 2018

Great, I have only sent 1 campaign so far, but it was so easy to use, thanks!

Moreton Bay Florist
Australia
About 1 hour using the app
July 28, 2023

New to using Omnisend and was getting an error message. Baarath helped me fix the problem in a timely manner.

Divinely Yu
United States
About 24 hours using the app
May 26, 2020

This is just a beginning, I had a little difficulty following the steps but was able to get started without issues.

Ronald's Found Treasures
United States
About 24 hours using the app
September 24, 2018

Brilliant so far, only on Day 1 and already super easy to use and fast support thank you very happy store owner.

Ash & Dove
United Kingdom
About 1 hour using the app
April 1, 2019

easy to understand, reallt like this program! Always get sales when we send it out, dont need to know code to use it

Hårfiber.nu
Sweden
About 1 hour using the app