Reviews (5,977)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

April 3, 2024

Karine was incredibly helpful and was able to answer all my questions!

Lola Oceania
Canada
About 4 hours using the app
Omnisend replied April 9, 2024

Hello there,

We're delighted to hear that Karine provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!

November 30, 2023

Customer service was excellent when I had problems setting up my marketing! Beran is the best. He walked me right on through the process taking his time. I never felt rushed. Can we request our support people? Because Beran is my guy! (SMILE)

Essentiality Collections Medical Apparel
United States
About 4 hours using the app
April 25, 2020

Easy to use, fancy template is ready, and mail design blocks are firm to design emails. Quick response by user support. I love this product.

to blossom.jp
Japan
About 4 hours using the app
February 5, 2019

I'm moving from Mailchimp to Omnisend... So far: Awesome! It was very easy to integrate, Email templates are easy to customize. I'm loving it.

UNELEFANTE.MX
Mexico
About 3 hours using the app
November 12, 2019

I have just used this app for the first time. I found it really user friendly, fast and looks great. The templates that are available are quick and easy to use also. Definitely will use again.

Hope and Harvest
Australia
About 3 hours using the app
February 26, 2022

I found this app easy to use. They had great tutorial videos which were easy to follow. I would recommend it to anyone starting out.

Ciaobellatre
United States
About 3 hours using the app
March 10, 2019

I can't tell you about results yet, but the setup is easy and fun, themes are nice, App is pretty straightforward

CaseVoid
France
About 3 hours using the app
September 18, 2022

Easy to use app and fabulous (almost instant) email help from Tiana who was knowledgeable, friendly and professional. Thanks

Lucy Hughes Creations
United Kingdom
About 3 hours using the app
March 6, 2019

Amazing App, I've used it for my pop-up box and immediately received results. It is intuitive and easy to use.

Grip Genie
United States
About 3 hours using the app
August 11, 2018

So far I loved it! Just send my first campaign and got a sale 15 mn after for 176 euros! :) THANK YOU!

Surpiqure
France
About 3 hours using the app