Reviews (5,992)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

October 3, 2023

Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)

The Polisher Project
Italy
About 3 hours using the app
Edited January 29, 2020

I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over.
Easy integration and great templates that were really easy to use.

Nirvana Chocolat by Melinda Leigh
United Kingdom
About 3 hours using the app
January 7, 2024

I absolutely love Omnisend! The integration with Shopify makes managing emails for my online store seamless and efficient. Additionally, Karine's assistance was invaluable in setting up the app and she was extremely knowledgeable and helpful. Highly recommend for any ecommerce business.

Wondo World
United States
About 3 hours using the app
September 3, 2020

Only just started using this app and so far so great!
It was super easy to use; I've imported contacts, segmented my list, created my first campaign and scheduled it to send.
Super easy to use... recommended!

Photoskin®
Australia
About 2 hours using the app
March 25, 2014

awesome app! and free! highly recommend!

OfficeDesk.com
United States
About 2 hours using the app
January 27, 2018

Just starting using it for my e-shop - https://shop.chalkofthetown.gr. So far very friendly and easy to use.

Chalk Of The Town Greece
Greece
About 2 hours using the app
October 16, 2022

Great Support thank you very much! I needed support for the installation process and some other stuff and the support team was super kind and answered very quick

Klosterladenstiepel
Germany
About 2 hours using the app
November 9, 2016

I just set up my first e-mail blast with Soundest and it really could not have been easier. Customizing my own theme was quick and intuitive. I would recommend this to anyone looking to get more out of their e-mail lists!

Kellys Four Plus
United States
About 2 hours using the app
March 20, 2018

Awesome! So easy to use. Makes professional looking emails in no time at all. Thank You!!

Illusivewooddesigns
Australia
About 2 hours using the app
May 17, 2021

if you don't have a credit card do not unstill this app it's a waste of time since they do not accept PayPal as payment! and that is absolutely sad it looks nice. In order to delete their signature at the end of the email templte you have to upgrade and I couldn't. For that reason, I'm out.

Xenium
Netherlands
2 days using the app
Omnisend replied May 20, 2021

Hi, and thank you for your review. We are really sorry for the difficulties you've experienced and we will pass this feedback on to our responsible department.