Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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Doesnt have standard features such as sending a file via attachment, when i ask to cancel having only signed up less than 24 hours before i was informed im not entitled to a refund as i had already sent an email out to my subscribers. I sent it out to test the email set up after what i thought i was on a trial period i feel i was conned into then having to pay a monthly fee to trial it. NOT HAPPY, tried to reason with customer support, no reasoning at all, its clear that 24hours this email marketing app is not what i need and it was not clear, so you would think they would use common decency and refund me. which they have refused to do.
Terribly sorry to hear about your experience, we will help you resolve all the issues you are having. Our Customer Support Team have already reached out to you to inform about the refund.
As for the feature you are looking for, with a lot of customers migrating from Mailchimp, we have committed to releasing a lot of new features before 14th May (https://www.omnisend.com/upcoming-features/). After the deadline we will continue developing the tool and send a file feature is on our list for the future.
Easy to use app and fabulous (almost instant) email help from Tiana who was knowledgeable, friendly and professional. Thanks
Amazing App, I've used it for my pop-up box and immediately received results. It is intuitive and easy to use.
So far I loved it! Just send my first campaign and got a sale 15 mn after for 176 euros! :) THANK YOU!
I'm new to the app but so far it has been so much faster to set up than my previous one. I had a question about a specific automation I wanted to set up and Matija was quickly able to guide me
Easy set up, first email created and sent out very smoothly. So far, so good :) Looking forward to sending a few more!
A great app, easy to set up and use! highly recommend. I love it's Demo Video to help . it is awesome. Thank you Guys
I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole concept behind email marketing/automation rules they have is useless for businesses.
Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)
I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over.
Easy integration and great templates that were really easy to use.