Reviews (6,019)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 24, 2019

A great app, easy to set up and use! highly recommend. I love it's Demo Video to help . it is awesome. Thank you Guys

SydneyRugsOnline
Australia
About 3 hours using the app
February 19, 2019

I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole concept behind email marketing/automation rules they have is useless for businesses.

Goxcase
United Arab Emirates
3 days using the app
October 3, 2023

Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)

The Polisher Project
Italy
About 3 hours using the app
Edited January 29, 2020

I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over.
Easy integration and great templates that were really easy to use.

Nirvana Chocolat by Melinda Leigh
United Kingdom
About 3 hours using the app
September 3, 2020

Only just started using this app and so far so great!
It was super easy to use; I've imported contacts, segmented my list, created my first campaign and scheduled it to send.
Super easy to use... recommended!

Photoskin®
Australia
About 2 hours using the app
March 25, 2014

awesome app! and free! highly recommend!

OfficeDesk.com
United States
About 2 hours using the app
January 27, 2018

Just starting using it for my e-shop - https://shop.chalkofthetown.gr. So far very friendly and easy to use.

Chalk Of The Town Greece
Greece
About 2 hours using the app
October 16, 2022

Great Support thank you very much! I needed support for the installation process and some other stuff and the support team was super kind and answered very quick

Klosterladenstiepel
Germany
About 2 hours using the app
November 9, 2016

I just set up my first e-mail blast with Soundest and it really could not have been easier. Customizing my own theme was quick and intuitive. I would recommend this to anyone looking to get more out of their e-mail lists!

Kellys Four Plus
United States
About 2 hours using the app
March 20, 2018

Awesome! So easy to use. Makes professional looking emails in no time at all. Thank You!!

Illusivewooddesigns
Australia
About 2 hours using the app