Reviews (6,018)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole concept behind email marketing/automation rules they have is useless for businesses.
Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)
I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over.
Easy integration and great templates that were really easy to use.
Only just started using this app and so far so great!
It was super easy to use; I've imported contacts, segmented my list, created my first campaign and scheduled it to send.
Super easy to use... recommended!
awesome app! and free! highly recommend!
Just starting using it for my e-shop - https://shop.chalkofthetown.gr. So far very friendly and easy to use.
Great Support thank you very much! I needed support for the installation process and some other stuff and the support team was super kind and answered very quick
I just set up my first e-mail blast with Soundest and it really could not have been easier. Customizing my own theme was quick and intuitive. I would recommend this to anyone looking to get more out of their e-mail lists!
Awesome! So easy to use. Makes professional looking emails in no time at all. Thank You!!
I have installed this APP, but I have been unable to contact the customer service staff. The customer service icon on the APP is always gray, and nothing happens after clicking it.
How can I contact customer service staff?
And I can't find any way to contact customer service staff on your official website. I'm waiting for your reply. Thank you so much.
Hello and thanks for taking the time to leave a review!
We appreciate your feedback and apologize for the inconvenience. We're glad you still were able to get in touch with us to report the issue. We're happy to let you know that the problem that prevented you from clicking the chat button is now resolved!
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a good one!