Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 10, 2024

Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!

Veo Essential Oils
United States
Over 4 years using the app
June 17, 2019

Brilliant app, easy to use for a beginner and the templates look clean and professional. Definitely recommend as an awesome alternative to mailchimp. thanks guys!

joe sun co
Hong Kong SAR
Over 4 years using the app
April 20, 2023

Great service from Joy today, very easy and educational!

Ten Points AB
Sweden
Over 4 years using the app
June 7, 2018

Great app! I am still getting used to working with it - overall looks fantastic!

Rag Ivory
United States
Over 4 years using the app
October 11, 2018

Omnisend has been a great app to boost my store and get visitors to continue to see my products and keep them in the loop! You can check it out for yourself at https://pineappleapparel.net/

Pineapple Apparel
United States
Over 4 years using the app
September 25, 2017

A must-have Email Marketing APP!

Xn Gmq824a0kbp8gyuhw1hkv6ahv5ampc
Taiwan
Over 4 years using the app
March 3, 2020

Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch

snushus.ch
Switzerland
Over 4 years using the app
September 19, 2017

So easy to use, super quick! so many features that have saved me time preparing email campaigns. very happy with this app!

Whyalla Target Sports
Australia
Over 4 years using the app
May 29, 2024

Omnisend is a robust app that I find to be a little less than intuitive personally since my marketing needs are pretty simple. However once I learned how to navigate it, it does what I need effectively and the shopify integration works. And most importantly, their customer service is fantastic and quickly helped me troubleshoot my issues. Shoutout to Karine for the help :)

JESS CURRIER
United States
About 1 year using the app
Omnisend replied June 3, 2024

Hello there,

Thank you for your review! We're glad to hear that Omnisend effectively meets your marketing needs and integrates well with Shopify. We're especially pleased that our customer service was fantastic in helping you troubleshoot issues.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

November 2, 2023

Matija from Omnisend provided us with the BEST customer service. He was very quick to reply and knew exactly what he was talking about at all times, as we did not at first. The issue was resolved all thanks Matija.

COSSIE+CO™
United Kingdom
Over 4 years using the app