Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

September 18, 2022

Easy to use app and fabulous (almost instant) email help from Tiana who was knowledgeable, friendly and professional. Thanks

Lucy Hughes Creations
United Kingdom
About 3 hours using the app
March 6, 2019

Amazing App, I've used it for my pop-up box and immediately received results. It is intuitive and easy to use.

Grip Genie
United States
About 3 hours using the app
August 11, 2018

So far I loved it! Just send my first campaign and got a sale 15 mn after for 176 euros! :) THANK YOU!

Surpiqure
France
About 3 hours using the app
April 4, 2023

I'm new to the app but so far it has been so much faster to set up than my previous one. I had a question about a specific automation I wanted to set up and Matija was quickly able to guide me

Boozoo Baby Handmade Creations
Canada
About 3 hours using the app
March 16, 2020

Easy set up, first email created and sent out very smoothly. So far, so good :) Looking forward to sending a few more!

cranbery
United Kingdom
About 3 hours using the app
March 24, 2019

A great app, easy to set up and use! highly recommend. I love it's Demo Video to help . it is awesome. Thank you Guys

SydneyRugsOnline
Australia
About 3 hours using the app
February 19, 2019

I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole concept behind email marketing/automation rules they have is useless for businesses.

Goxcase
United Arab Emirates
3 days using the app
October 3, 2023

Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)

The Polisher Project
Italy
About 3 hours using the app
Edited January 29, 2020

I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over.
Easy integration and great templates that were really easy to use.

Nirvana Chocolat by Melinda Leigh
United Kingdom
About 3 hours using the app
January 7, 2024

I absolutely love Omnisend! The integration with Shopify makes managing emails for my online store seamless and efficient. Additionally, Karine's assistance was invaluable in setting up the app and she was extremely knowledgeable and helpful. Highly recommend for any ecommerce business.

Wondo World
United States
About 3 hours using the app