Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Wanted to use it for sms marketing since SMS bump was not working properly for me. Setup a 15 min abandoned cart SMS flow. Over 2 days I had 8 abandoned carts, didn't send out a single SMS. lucky that I didn't subscribe or buy SMS credits
Hi - thanks for taking the time to review the platform and we're sorry to hear this. Our Support and Tech team are currently investigating the issue and will work with you to make sure this doesn't happen again. Your feedback is valued and if you need anything, please reach out to us. Many thanks!
Great app! Definitely will keep using for not just my store, but my client's stores as well! Emails are huge but automation is even better! Would recommend this anyone launching a store!
I used this app to help me launch email campaigns. I had no idea where to start but this app walked me through it and I was done in minutes.
La Petite Peste - Lingerie
Thanks to Omnisend for an easy working app, and multi-language email option! After trying another app for mailing, and be veryyyy disapointed whit it, (K******), having big trouble to import customer list, and after two hour of work on the app , finally ready to send and..... account suspended for verification!!! (since i was a new customer, be aware) ..... i needed to send my marketing email NOW....
Finally , after les than 1 hour on Omnisend, account setup and emails sent!!!! Better layout, user friendly!
I am using the app to help boost my email marketing and loving all the features so far. I think the app could improve by having more tutorials on how to use each marketing campaign because it can be very confusing.
I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.
Great, I have only sent 1 campaign so far, but it was so easy to use, thanks!
New to using Omnisend and was getting an error message. Baarath helped me fix the problem in a timely manner.
This is just a beginning, I had a little difficulty following the steps but was able to get started without issues.
Brilliant so far, only on Day 1 and already super easy to use and fast support thank you very happy store owner.