Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

December 19, 2021

J' ai configuré, enregistré mon premier mail en français. A la réception de mon mail test qui est arrivé dans les spams, celui-ci est un mélange anglais/français. Dommage car simple d' utilisation.

JacnoBijoux
France
1 day using the app
Omnisend replied December 20, 2021

Hello there, thank you for your review!

We are glad that you find our app easy to use! We have reached out to you via email with the setup recommendations to prevent the issue you faced. Let's keep in touch!

September 25, 2018

so far so good everything looks great, very easy to use and set up now let see if it can retarget quickly and give me more sales!

gadgetelectronics
United States
About 1 hour using the app
December 23, 2021

Very easy to create email campaigns !! First time user with a small business. Easy to use layouts and editors

DRINK BK BEST, LLC
United States
About 1 hour using the app
September 30, 2023

My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell.
Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.

Nuri
United Kingdom
About 1 hour using the app
February 16, 2017

Just the app I was looking for!

Tempt Me Accessories
United States
About 1 hour using the app
June 4, 2014

Great app! Great service! Love it!

SweetSouthernSpecial
United States
About 1 hour using the app
June 16, 2018

very good and good price

Sayanball
United States
About 1 hour using the app
July 13, 2018

Just what i was looking for to increase my email subscribers! Super friendly and easy to use!

Soul Lucky
United States
About 1 hour using the app
Edited April 28, 2019

I just switched from MailChimp. It was easy to do the switch and I sent out my first email. I hope it is all this easy! So far so good.

Calhoun Farm
United States
About 1 hour using the app
October 17, 2023

Karine is amazing.

heyheaven
Netherlands
About 1 hour using the app