Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited August 31, 2019

La Petite Peste - Lingerie

Thanks to Omnisend for an easy working app, and multi-language email option! After trying another app for mailing, and be veryyyy disapointed whit it, (K******), having big trouble to import customer list, and after two hour of work on the app , finally ready to send and..... account suspended for verification!!! (since i was a new customer, be aware) ..... i needed to send my marketing email NOW....
Finally , after les than 1 hour on Omnisend, account setup and emails sent!!!! Better layout, user friendly!

La Petite Peste
Canada
About 1 hour using the app
September 13, 2022

I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.

innoAura
China
About 1 hour using the app
May 5, 2018

Great, I have only sent 1 campaign so far, but it was so easy to use, thanks!

Moreton Bay Florist
Australia
About 1 hour using the app
September 24, 2018

Brilliant so far, only on Day 1 and already super easy to use and fast support thank you very happy store owner.

Ash & Dove
United Kingdom
About 1 hour using the app
April 1, 2019

easy to understand, reallt like this program! Always get sales when we send it out, dont need to know code to use it

Hårfiber.nu
Sweden
About 1 hour using the app
July 9, 2018

Incredibly easy to setup,professional looking email campaigns. So far so good.

K R A C N O L A
United States
About 1 hour using the app
August 17, 2018

great stuff, really needed this for my site

The Jaxx Shop
United Kingdom
About 1 hour using the app
April 3, 2019

So far very easy to work with. Straight forward integration from Mail chimp and easy to navigate interface. It exactly what I was looking for in a email marketing app.

Amy Jennifer Jewellery
United Kingdom
About 1 hour using the app
November 11, 2020

Your interface and choice of colour make me dizzy. They are not user friendly at all. Everything seems complicated. Anyway I'm just another user. :)

KIFFE
Malaysia
About 1 hour using the app
Omnisend replied November 13, 2020

Thank you for your review.
It isn't very pleasant to hear you did not like our app. In case you decide to give it another try in the future, we hold onboarding webinars to walk you through our platform from start to finish, sharing tips and best practices that will help you quick-start your success with Omnisend. Link here >>
https://us02web.zoom.us/webinar/register/WN_mn5QLEsKRLiCXMMyskojiQ

August 16, 2018

Just used for the first time. It was pretty easy to use. can't wait to see results!

Icyskyytheshaveiceshop
United States
About 1 hour using the app