Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 12, 2020

I am an absolute beginner with email marketing and found this app very easy to set up and apply. Thank you

JenieF
Australia
About 1 hour using the app
November 21, 2019

very easy to use and it works for me
you should give a try, and the best thing is their UI/UX
very smooth

Maiden Lane
Taiwan
About 1 hour using the app
November 25, 2021

Good templates and easy to us. Can integrate with my store easily and I am sending out my first email.

corazzo design
Australia
About 1 hour using the app
September 25, 2018

so far so good everything looks great, very easy to use and set up now let see if it can retarget quickly and give me more sales!

gadgetelectronics
United States
About 1 hour using the app
December 23, 2021

Very easy to create email campaigns !! First time user with a small business. Easy to use layouts and editors

DRINK BK BEST, LLC
United States
About 1 hour using the app
September 30, 2023

My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell.
Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.

Nuri
United Kingdom
About 1 hour using the app
February 16, 2017

Just the app I was looking for!

Tempt Me Accessories
United States
About 1 hour using the app
March 5, 2020

Terrible experience! A copycat of Mailchimp without some important features like HTML or CSS integration. Probably it’s great in automations, but what’s the need of these automation if you can create only ugly emails

MatchaBotanicals
Switzerland
About 1 hour using the app
Omnisend replied March 6, 2020

Hello MatchaBotanicals,

Sorry you feel this way about our tool. Xenia actually reached out to you with the different ways you can use HTML block in both, campaigns and automation. Please explore and let us know if this would work for you. More, we are expanding the variations of templates you can use for your emails all the time, so more are on the way. We appreciate your feedback.

June 16, 2018

very good and good price

Sayanball
United States
About 1 hour using the app
July 13, 2018

Just what i was looking for to increase my email subscribers! Super friendly and easy to use!

Soul Lucky
United States
About 1 hour using the app