Reviews (6,036)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

April 3, 2019

So far very easy to work with. Straight forward integration from Mail chimp and easy to navigate interface. It exactly what I was looking for in a email marketing app.

Amy Jennifer Jewellery
United Kingdom
About 1 hour using the app
November 11, 2020

Your interface and choice of colour make me dizzy. They are not user friendly at all. Everything seems complicated. Anyway I'm just another user. :)

KIFFE
Malaysia
About 1 hour using the app
Omnisend replied November 13, 2020

Thank you for your review.
It isn't very pleasant to hear you did not like our app. In case you decide to give it another try in the future, we hold onboarding webinars to walk you through our platform from start to finish, sharing tips and best practices that will help you quick-start your success with Omnisend. Link here >>
https://us02web.zoom.us/webinar/register/WN_mn5QLEsKRLiCXMMyskojiQ

August 16, 2018

Just used for the first time. It was pretty easy to use. can't wait to see results!

Icyskyytheshaveiceshop
United States
About 1 hour using the app
March 12, 2020

I am an absolute beginner with email marketing and found this app very easy to set up and apply. Thank you

JenieF
Australia
About 1 hour using the app
November 21, 2019

very easy to use and it works for me
you should give a try, and the best thing is their UI/UX
very smooth

Maiden Lane
Taiwan
About 1 hour using the app
November 25, 2021

Good templates and easy to us. Can integrate with my store easily and I am sending out my first email.

corazzo design
Australia
About 1 hour using the app
September 25, 2018

so far so good everything looks great, very easy to use and set up now let see if it can retarget quickly and give me more sales!

gadgetelectronics
United States
About 1 hour using the app
December 23, 2021

Very easy to create email campaigns !! First time user with a small business. Easy to use layouts and editors

DRINK BK BEST, LLC
United States
About 1 hour using the app
September 30, 2023

My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell.
Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.

Nuri
United Kingdom
About 1 hour using the app
February 16, 2017

Just the app I was looking for!

Tempt Me Accessories
United States
About 1 hour using the app