Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 17, 2018

I've only just started using this app and so far so good. I'm a total novice to this and needed a little assistant from the support team. I was attented to very quickly and by someone with a great attitude to customer service. Great work!!

Lady Days Cloth Pads
United Kingdom
About 1 hour using the app
April 3, 2018

User friendly and the chat support was extremely helpful!

Boswells Harley Davidson
United States
About 1 hour using the app
September 2, 2021

ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

unisonmen.de
China
About 1 hour using the app
November 11, 2020

Your interface and choice of colour make me dizzy. They are not user friendly at all. Everything seems complicated. Anyway I'm just another user. :)

KIFFE
Malaysia
About 1 hour using the app
Omnisend replied November 13, 2020

Thank you for your review.
It isn't very pleasant to hear you did not like our app. In case you decide to give it another try in the future, we hold onboarding webinars to ...

May 5, 2018

Great, I have only sent 1 campaign so far, but it was so easy to use, thanks!

Moreton Bay Florist
Australia
About 1 hour using the app
March 5, 2020

Terrible experience! A copycat of Mailchimp without some important features like HTML or CSS integration. Probably it’s great in automations, but what’s the need of these automation if you can create only ugly emails

MatchaBotanicals
Switzerland
About 1 hour using the app
Omnisend replied March 6, 2020

Hello MatchaBotanicals,

Sorry you feel this way about our tool. Xenia actually reached out to you with the different ways you can use HTML block in both, campaigns and ...

February 16, 2017

Just the app I was looking for!

Tempt Me Accessories
United States
About 1 hour using the app
June 16, 2018

very good and good price

Sayanball
United States
About 1 hour using the app
Edited June 19, 2018

Simple, easy to use emailing campaign. thanks.

Bargain Build
United States
41 minutes using the app
May 6, 2018

Great app. Can't wait to start seeing the results.

L M Home
United States
34 minutes using the app