Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.

April 11, 2016

Really easy to use (even for a techno-cripple like me), effective, and great support. Highly recommended.

Oorr
Australia
About 6 years using the app
April 8, 2016

Still waiting on results and the second automated email to go through... but as far as functionality - this was absolutely great. Easy to modify the template and great for those of us who want to customize the layout and features. And to top it off... the responsiveness by customer support was EXCELLENT.

Prnuniforms
United States
About 6 years using the app
July 17, 2016

Quite easy and intuitive to use.

Naganight
Brazil
About 6 years using the app
August 6, 2018

So far so good ! Super smooth app at first glance it looks more complicated than mailchimp but is 10x easier and has a better work flow. Unlike mailchimp it doesn't feel lagged as far as viewing your performance. Ive seen increases in deliverability with my automated mail cant wait to upgrade to Pro during Q4 :)

Godsofmankind
United States
About 6 years using the app
November 4, 2018

super easy to work on this platform, very happy with all their templates and even if you dont understand something there are tutorials/article that explain exactly how to do it.

Little Land
United States
About 6 years using the app
March 9, 2017

Makes me money and it's a very good return on time spent. Can't criticise.

Alegree
United Kingdom
About 6 years using the app
July 31, 2017

Excellent app. Perfect for stores selling physical goods. Layouts are great and allow for a lot of flexibility. We've been using this for months and have never had a problem.

Teemax Online
United States
About 6 years using the app
November 22, 2016

After my first time of using Soundest I knew that it would be a great asset to our company needs. It's user friendly and it contains great tutorials. I recommend it to all Shopify customers!

Conffianz
United States
About 6 years using the app
July 14, 2018

My first campaign went off like a breeze, so easy to use, customisation an added bonus, I love it!

Hashtag Bamboo
South Africa
About 6 years using the app
Edited November 22, 2024

So far Omnisend looks fantastic. A lot of things I was looking for to make email marketing more efficient and clean and automated.

Help team is quick and friendly and clear. Great so far!

Looking forward to digging deeper...

Additional Review:

Have spent several years now with Omnisend - it has been reasonably priced and very helpful and easy to use. And today a technical rep helped me through some harrowing technical issues with calm, ease and know how. Awesome!

Verdier Jewelry
United States
Almost 6 years using the app
Omnisend replied November 25, 2024

Your review just made our day! 🌟 We’re thrilled Omnisend has been a great fit for your email marketing needs and that our support team was there to help when things got tricky. Thanks for being with us for the long haul—we can’t wait to see what you’ll accomplish next!