Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 2, 2017

Works really well and easy learning curve which is great!!

Its On Clothing
United States
Over 4 years using the app
July 29, 2018

Makes life a lot easier, great app so far!

Nicavana
United States
Over 4 years using the app
Edited July 2, 2019

So far so good. Really enjoying the ease of use and complete integration with my store. Still haven't upgraded and everything I need so far is available to me. Definitely recommended!

Shot Caliber
United States
Over 4 years using the app
August 31, 2022

Awesome app. love it so much. I've been using this app for years and recommend it to all of my friends. Great!

VICTORIA'S WIG
China
Over 4 years using the app
November 17, 2023

Maria was a HUGE help in figuring out a layout issue with an email. The issue was discussed professionally and figured out quickly. Very happy. Thanks again, Maria!

treen
United Kingdom
Over 4 years using the app
May 22, 2018

Honestly the easiest to use and best all-in-one crm's I've ever used. Very happy and will probably upgrade soon. Thank you

www.instantsocialgrowth.com

Socialmediamarketingbiz
Canada
Over 4 years using the app
Edited September 9, 2019

We needed a replacement for Mailchimp. Omnisend is a very well design product. It has excellently integration with Shopify. Getting started is very easy as it has a clearly defined process to guide one through. The various pricing scheme also makes it risk free to try and to pay a reasonable cost as you grow. Our fist campaign can be up and running in minutes. Omnisend will be part of our setup with our Shopify store. The good thing is that we can continue use Omnisend even if one day we move out of Shopify – as Shopify is getting more costly and less cost-effective.

PomeFresh
Singapore
Over 4 years using the app
December 7, 2016

I've just tried this app for campaign emails for the first time and it was very easy to use and looked very professional. This is going to be such a valuable addition to the management of my store. I look forward to exploring the app more fully and continuing to use it - I can't believe how simple it was! Definitely reduces the intimidation levels for a new shop owner.

Emiloufur
United Kingdom
Over 4 years using the app
May 9, 2019

Thank you, thank you, thank you! We are (also) one of old the Mailchimp customers. After messing around with Shopsync for hours and not getting the results we wanted, we decided to move to a completely new platform. Omnisend came recommended by Shopify and does exactly what it's supposed to do. Subscriber lists with customer AND order information was transferred quickly and seamlessly. So happy we found an email marketing and automation platform that works!

PawTies
United States
Over 4 years using the app
January 31, 2024

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

New-Breed
United States
Over 4 years using the app