Reviews (6,016)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 5, 2021

Five stars. Getting set up with Omnisend has been, very, very, easy. Having used four other alternatives, I'm greatly impressed by the ease of onboarding and getting started. Not just with the connection to Shopify, but also the ability to create dedicated signup forms which convert. In less than 15 minutes I created a meme, landing page, and started capturing emails. Thankfully, the most common flows were already set up, so I just uploaded some images, edited the copy, and watch the sends go out. Would recommend to a friend, coworker, or mother-in-law.

Rolled Up
Canada
March 3, 2021

Absolutely love this App! They are adding new features all the time and the support chat is very responsive and helpful. They have a lot of preset automations and a ton of helpful customer conversion tools. A must-have for any online store. Highly recommend this app!

Closed Caption
United States
October 17, 2024

Nineties Arcades
United States
25 days using the app
Omnisend replied October 21, 2024

Thank you so much for the 5-star rating! 🌟 If you ever feel the need to share more about your experience, we’re all ears. In the meantime, we’re here if you need anything!

August 14, 2024

Mynimal
Cyprus
12 months using the app
Omnisend replied August 15, 2024

Hello there,

Thank you for the 5-star review! We're delighted to know that you're having a great experience. If there's anything more we can do for you, feel free to reach out. We're always here to help!

August 19, 2024

Performance Supplements
United States
About 2 months using the app
Omnisend replied August 22, 2024

Hello there,

Thank you for the 5 stars review! We’re thrilled to hear that you’re satisfied with Omnisend.

If there’s anything more we can do for you, just let us know!

July 23, 2024

BY.EVERYONE
United States
Over 4 years using the app
Omnisend replied August 5, 2024

Hello there,

Thank you for the 5-star review! We're thrilled to receive such high praise. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

July 29, 2024

Breathe Live Explore
Canada
12 months using the app
Omnisend replied August 6, 2024

Hello there,

Thank you for the 5-star rating! We're delighted to hear that you're so pleased with our service. If there's anything more we can do to assist you or enhance your experience, please let us know. We're here to help!

September 27, 2024

BONEFISH
China
About 2 hours using the app
Omnisend replied September 30, 2024

Thank you for the 5 stars! If you ever feel like sharing more, we’d love to hear what made your experience so great! 😊

July 29, 2024

Bot Bazaar
United States
About 1 month using the app
Omnisend replied August 6, 2024

Hello there,

Thank you for your 5-star review! We're delighted to hear that you're satisfied with our service. If there's anything more we can do for you, or if you need further assistance, please feel free to reach out. We appreciate your feedback and are here to support you!

September 6, 2024

BOODLE
United States
About 2 hours using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for the 5-star rating! We're thrilled to know that you're completely satisfied with our service.

If there's anything more we can do to enhance your experience, please let us know. We're here to help!