Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.

Edited January 22, 2019

Omnisend is super easy to build email templates with recommended products and sends emails hassle-free. I would definitely recommend it.

Lazy Pets Shop
Singapore
Almost 6 years using the app
April 24, 2016

An awesome application to use for email service/newsletter dispatch. We found the Soundest tool very easy to use and the reports/tracking etc. were excellent. Favorite function within the application is being able to choose the products off our website to be automatically added into the newsletter - pictures, description, price etc. Good Job to the Soundest Team!

Hattache
United States
Almost 6 years using the app
February 6, 2016

Superb App. Very simple to use and very powerful. Does what you expect it to.

Hot Muggs
India
Over 5 years using the app
Edited June 17, 2021

3 years on and still amazed at how great Omnisend is! Very helpful consultants and quick responses and very easy to manage, reports are in real time and readily available.

Homemark
South Africa
Over 5 years using the app
Edited October 24, 2018

I absolutely LOVE this app. After trying several others, I found this one to be the best at everything from welcome emails to campaigns. Top notch app, highly customizeable and very easy to use! Thank you Omnisend!

Ruff Houzin
United States
Over 5 years using the app
March 4, 2019

Just started using this app. Time will tell. Easy to operate. Good analytics.

Left Coast Raw
United States
Over 5 years using the app
June 18, 2016

Makes designing and sending our email marketing campaigns so easy! LOVE LOVE LOVE!

Lat Lo
United States
Over 5 years using the app
August 21, 2018

Excellent app with easily the most robust free package out there with impressive paid features able to be tried out on the trial.

Forerunner Bookstore Online Store
United States
Over 5 years using the app
July 17, 2018

I made a simple mistake (that I should have caught) but when I asked for help they were on top of it! Quick help and thorough support and loved the email campaign that launched our website. Thanks for your friendly help and support. I like knowing that help is quickly available as I use an app! :)
Benchmaster WoodworX

Benchmaster Woodworx
United States
Over 5 years using the app
December 22, 2016

Absolutely fantastic. Quick, easy, and clean, perfect for new users and experienced marketers alike. This changed the way I do business.

Fossilpunk Foundry
United States
Over 5 years using the app