Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 9, 2020

Used this app to make email marketing quick and effective for our small clothing business. I like how the templates set up a good foundation for each automated email, though you can easily make any changes you want. They've benefitted our shop greatly within one week. The support team responded within just a couple minutes and were friendly and helpful.

Tru Mob Apparel, LLC
United States
Over 4 years using the app
December 13, 2021

Very useful and the integration to Shopify makes if ideal for a quick start. Also integrated with Zapier which makes it easy to work with other service providers too

SafeTrx
Ireland
Over 4 years using the app
February 13, 2015

I'm enjoying the app for our store. It's easy to use and great how you can load it straight off your website, that save huge amounts of time. I just wish I could crop the pictures so I can make them look bigger in the email.

Tulio
Australia
Over 3 years using the app
Edited April 25, 2018

It's continues to be my go to APP that takes me like 3-5 minutes to prepare. I can add my items to the template and send out quickly. Customers love this email. I can highly recommend this APP to anyone. I don't use Mail Chimp this is far away more easy and fun to do. Getting lots more sales now off the emails right away. Amazing. Never knew this could do that. The webinar helped me to put my newsletter link at the footer of my website and so now I don't have to collect emails from Bekeeting and put them into Omnisend. I collect them right into Omnisend. Also see a marked increase in subscribers. Almost 10 per day. U guys rock. Kudos!

Debras Passion Boutique
United States
Over 4 years using the app
February 11, 2023

Kamilia was so great with customer service and solving our pricing plan confusion. Thank you so very much for your assistance :)

SONflower Gal Compassion Fashion®
United States
Over 4 years using the app
July 20, 2018

so glad it integrates directly with shopify.
Love the functionality!

I wish they would have an option to add email address to the mailing list on their app though.

Oro Tactical
United States
Over 4 years using the app
May 22, 2024

Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.

BAM Store + Space
United Kingdom
Over 1 year using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively.

We appreciate your recommendation and are here to help whenever you need assistance.

March 4, 2019

This app has helped in a number of ways. Very easy to use. Easy collection of data. Once set up, you can just sit back and let it do its thing.

Stahl Firepit Australia
Australia
Over 4 years using the app
October 9, 2023

I've just done my first send with Omnisend. It's early days for me to say how good the platform is, but it seems very intuitive. I've faced a number of challenges getting up and running and have found the online chat support to be excellent. I've been in touch with various members of the support team and all have been knowledgable and have taken ownership of problems if they have been unable to resolve them immediately. Olesia and Sila have been particularly helpful.

Educational Toys
United Kingdom
Over 4 years using the app
May 19, 2018

Really user friendly and easy to set up. Emails are very professional, big fan!

Mike
The710Source.com

The 710 Source
United States
Over 4 years using the app