Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited May 21, 2019

I made the switch over from Mail chimp. Very happy with what this can do and how the emails look. I would recommend this to other users.

sandhillcoffee
United States
About 5 years using the app
April 3, 2016

This App makes marketing a piece of cake thanks!

Insect Frame Uk
United Kingdom
About 5 years using the app
August 29, 2015

We recently subscribed to the best plan of Soundest and I must say it is so worth it! They have so many options for us. E-mails are so easy to set up and automatically send out. Our new favorite is Cart Recovery and Welcome Letter. We had a slight issues with the layout of our coupon box on our page, but Soundest fixed it as soon as they received my message. Couldn't recommend this app more!

Sister Shirts 2
United States
About 5 years using the app
Edited November 15, 2018

Amazing!There are so many features that I could use. I love the interface, its clean and functional. Also templates are easy to use and good looking!

Tcbunny
United States
About 5 years using the app
July 9, 2023

Thank you Baarath for your outstanding support. Your promptness and thorough responses to our enquiries were superb!

Breeze Mobility
Australia
About 5 years using the app
October 16, 2023

Excellent and quick response to any challenges I have faced setting up work flows and creating emails. Baarath from the support team was excellent he took ownership of the issue I was having and solved it quickly.

C.W. James
Australia
About 5 years using the app
September 20, 2023

Best email service that I've used so far.

Nu Atlantis
United States
About 5 years using the app
November 1, 2019

Gives clear step-by-step instructions for information input and processes. I do not have a physical store, so the only thing I didn't like was that it requires a street and posts it at the bottom of the email page. Otherwise, great learning experience, integrates well so far with Shopify.

The Mill Homebrew Supply
United States
About 5 years using the app
December 15, 2018

This is the best email marketing app that I have ever used hands down. Email Automation is all that is needed said when talking about Omnisend.

oneofeverything
United States
About 5 years using the app
Edited March 3, 2020

I used the Omnisend app to better reach my customers and segment the messaging. It was so easy, phew!

Asia Home Gifts
United States
About 5 years using the app