Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited May 29, 2016

This definitely gives Mailchimp a run for their money. Easy to use and we like the pick product feature. We also really like the email booster on premium such a great feature. Keep up the good work guys and we look forward to future updates and features. Thank You.

Update:
Still loving the features this app provides and using many of the email templates available in the Pro version. Thanks guys and keep up the great work.

Justice4humanity
United States
Over 4 years using the app
May 18, 2023

Ran into some issues that were easily resolved with Joys help! A quick and friendly support chat that got me back up and running in no time. Thanks Joy! 10/10

Infinity CBD
United Kingdom
Over 4 years using the app
February 7, 2018

Most easy to use and convenient app for email marketing. The automation and campaigns are amazing, and the paid version opens up so many features, totally worth the price. Best part is the Product Picker which lets you choose the items from your store and it gets automatically placed on the email. Templates are nice and customizable.

Edgability
India
Over 4 years using the app
Edited June 3, 2022

I transitioned from Aweber and I am so happy I did! I can't say enough about the support - immediate, efficient and just really patient. Love the upgrades I've seen over the past 2 years...definitely the way to go!

Zelda's Song
United States
Over 4 years using the app
November 10, 2022

I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!

Olive My Pickle
United States
Over 4 years using the app
January 14, 2019

I tried many different apps before and this was the easiest and fastest to learn. I have used it for subscription and newsletter and it was amazing.

7Velas
United States
Over 4 years using the app
Edited April 24, 2017

Amazing Apps took me 2 sec to send a newsletter. you guys are amazing thank you is not enough but i will say thanks a million. if it wasn't for you guys i don't think i would have stayed with shopify. i think shopify should pay you guys without you guys they wont last long. thanks to all apps that are free to use that's what brings customers to shopify. thank you

786shop4you.com

786shop
United Kingdom
Over 4 years using the app
January 27, 2023

Easy platform to use and customer service very responsive. I was helped by Andres who was super helpful!

Luxeology Home
United Kingdom
Over 4 years using the app
May 11, 2019

First of all, why in the world have I not been using Omnisend all these years and settling for Mailchimp? I'm actually glad this issue happened with Mailchimp & Shopify where I had to find something new, and Omnisend is absolutely brilliant... everything is so well designed, it literally hands you everything on a silver platter, you just need to plug and play at that point! If you are looking for something new, simple, user friendly, and not too techy, then Omnisend is the answer!

8Twenty3 Boutique
United States
Over 4 years using the app
November 28, 2019

Extremely user-friendly. Had an easy time importing my contacts and setting up my first campaign. Competitive monthly pricing as well! Thanks Omnisend!

The Edge
United States
Over 4 years using the app