Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 28, 2019

Extremely user-friendly. Had an easy time importing my contacts and setting up my first campaign. Competitive monthly pricing as well! Thanks Omnisend!

The Edge
United States
Over 4 years using the app
May 11, 2019

Im so glad that shopify and Mailchimp "broke up" ;D , if not for that i wouldn't have found Omnisend. The live view feature is amazing and cant wait to do some email campaigns and see the results. 5 stars !!

LittleCharactersStore
Australia
Over 4 years using the app
May 24, 2023

The app is great, has all the necessary functions, and is reliable. Omnisend's real strength is its amazing support. They have always been fast and helpful, and big thanks to Joy for saving me a lot of stress.

Integrated Engineering
United States
Over 4 years using the app
March 31, 2023

Omnisend has been a great tool for doing all of my email marketing campaigns and I love all of the reports. It's so easy to use that I just upgraded my plan. I did stumble with an issue, but Customer Service Rep Andrés provided great insight and helped me solve it! Grateful for the chat feature and how quickly he was able to help me with the problem.

Aragma Swim
United States
Over 4 years using the app
June 17, 2019

Brilliant app, easy to use for a beginner and the templates look clean and professional. Definitely recommend as an awesome alternative to mailchimp. thanks guys!

joe sun co
Hong Kong SAR
Over 4 years using the app
April 20, 2023

Great service from Joy today, very easy and educational!

Ten Points AB
Sweden
Over 4 years using the app
June 7, 2018

Great app! I am still getting used to working with it - overall looks fantastic!

Rag Ivory
United States
Over 4 years using the app
December 3, 2014

This App is just great! Integrates easily, all my subscribers automatically pulled in, easy to create a newsletter after a few minutes figuring it out. My favourite feature is it allowing me to add products automatically directly from my store, amazing! I needed to get advice from the developers and they were really quick and helpful, thanks Paulius. Get this app you will love it.

Chessafrica.co.za
South Africa
Over 4 years using the app
October 11, 2018

Omnisend has been a great app to boost my store and get visitors to continue to see my products and keep them in the loop! You can check it out for yourself at https://pineappleapparel.net/

Pineapple Apparel
United States
Over 4 years using the app
September 19, 2017

So easy to use, super quick! so many features that have saved me time preparing email campaigns. very happy with this app!

Whyalla Target Sports
Australia
Over 4 years using the app