Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

July 12, 2022

This is a great marketing tool for our online store - easy to use and fast and reliable customer support (thank you Olesia) for guiding us with our concerns.

Home Cartel ®
Philippines
Over 4 years using the app
September 12, 2022

best support! I nearly always receive a full solution to my questions within 20 minutes, can't beat that. Thank you Diego for my most recent query!

SALT Shop
Canada
Over 4 years using the app
October 11, 2023

Kayque was patient helpful. I also appreciated that she followed up to ensure the problem was fixed which was an extra bonus. In addition, she offered bonus tips to ensure our SMS campaigns are a success.

Sweet Flour Bake Shop
Canada
Over 4 years using the app
April 15, 2016

Great product. Easy to use and great reports.

Thanks
cheaplings.com

Cheaplings
Denmark
Over 4 years using the app
August 25, 2017

I used to use mailchimp but I really prefer Soundest. It is a great up and very easy to use. I enjoy creating my newsletter in Soundest. Very good thing about this app is that what newsletters look great on mobile too.

Doctors Choice Coffee
United States
Over 4 years using the app
July 27, 2017

This is just the app I have been looking for. So user friendly! I was able to put together my first really fun marketing campaign. Highly recommended!!

Quench Skin Nutrition
United States
Over 4 years using the app
June 13, 2023

Excellent customer service from Salma much appreciated it, she helped me figure it out a problem I had.

Joycoast
United States
Over 4 years using the app
September 16, 2023

Omnisend has been impressive in their continued development on the backend as well as their personalized service.

wayre
United States
Over 4 years using the app
October 3, 2023

Maria and the Omnisend Team were prompt and efficient in handling our problem. Using both chat and email, Maria and company kept us in the loop while solving our problem. Omnisend software has help us market our products for the last three years

Woodland Essence
United States
Over 4 years using the app
September 19, 2023

Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!

By The Sea Bali
Indonesia
Over 4 years using the app