Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
Refine
-
By rating
Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.
I have installed Omnisend for a few days. The interface is easy to use and I find it very handy to launch my email campaigns. The support team is efficient and helpful. Highly recommended !
Transferred all MailChimp users over, and I wish I would have done this months ago. This service is so simple and easy to use. Thank you!
We used this App to launch an email marketing campaign, The App was easy to navigate and yielded amazing results!
The customer support team with Omnisend does a really great job of assisting and troubleshooting through chat. I was recently experiencing some trouble with implementing a scratch card and adding a link for the customer preference center, and Daryna was able to send me video links and screenshots to effectively navigate me to success.
Hello and thank you for your feedback!
We take great pride in offering good customer service, and we're thrilled to hear you've experienced it!
If you have any additional questions in the future, you know where to find us ;)
Have a fantastic day!
So far it is exactly what I was looking for! It's super easy to use and I love all of the ecommerce specific features! Highly recommend!
Karine was awesome! She got straight to the solution I needed. Most of the time support agents try to have some small talk but I just want to get to my solution!
I've installed Omnisend in my store to migrate from Mailchimp, and I'm really liking it so far!
It is very easy to use, has a lot of useful automations that I have already set up, allows subscribers segmentation, and has beautiful templates for newsletters and pop-ups.
I followed the tutorial to import my contacts from Mailchimp and did everything easily by myself.
Another very important feature for me is that I can change the language on each automation, popup, email or newsletter, so that I can easily have it in English or in Portuguese (from Portugal) when I want to send it to specific list segments.
Overall I'm very happy with how it works, and with everything that I can do with this app!
On my trial, I created a test campaign. I started receiving orders as a direct result of the email campaign almost immediately.
I am sold! Well worth the money. The easiest and most customizable email marketing platform I have used so far. Thanks!
I sent a message and Luiz was amazing. Answered all my questions within minutes! Great job and great customer service.
Lisa