Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

July 7, 2023

Great app, very helpful staff. I haven't been able to use all the features yet, and it doesn't have sms campaign in Canada, the email marketing tools are super easy to use with a lot of templates and elements.

HistoLab Medical Skincare
Canada
About 4 years using the app
January 31, 2019

Helped so much. So worth it! The drag and drop was so easy to work with. Im glad I went with Omnisend

Rugged Sportsmen
United States
About 4 years using the app
July 11, 2017

Seems to tick all the Boxes! Very easy to use customization. We at www.indiowhite.com are very excited about this useful tool.

Indio White
United States
About 4 years using the app
May 22, 2023

Really amazing support! Andrés was very knowledgeable and helpful. Issue solved in no time! Thanks so much!

Magical Bodies
United States
About 4 years using the app
June 4, 2017

So far, so good! Let's see how well my email does out there :) I liked the ease of customizing my email, as well as all of the options they offer. I would definitely recommend.

J S Graphics
United States
About 4 years using the app
Edited October 29, 2022

I love that they are always working to improve the capabilities and the features to make designing campaigns easier. Luiz, Kamila, and Deniz are my go-to for any questions or when I want to request a new feature!

Truth & Gold
United States
About 4 years using the app
Edited May 25, 2022

Omnisend was very helpful for our remarketing and the customer support team was very responsive and the service was great. Thank you

Colatech
China
About 4 years using the app
July 14, 2022

This app is easy to use with a lot of features to help grow your business. I was using three other apps to get the features I need for my site and now I'm able to condense what I need into one app which is great. I contacted the chat support to ask a few questions. The support is fabulous!!! Bassma my support guru answered within a few minutes. I didn't understand a few steps in making the popup signup welcome email so she made a video for me to clearly understand the answer. She was very patient and made sure all my questions were answered. Thank you so much Omnisend!

ShopMoola
United States
About 4 years using the app
Edited November 19, 2019

This has been a very pleasant app to use. Everything is designed to work so well. Easy to use and a pleasure to design mass-mailers with. Thanks so much for creating such a great product. Will definitely be signing up for the service in the future.

Canine Couture Collection
United States
About 4 years using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
About 4 years using the app