Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

June 4, 2017

So far, so good! Let's see how well my email does out there :) I liked the ease of customizing my email, as well as all of the options they offer. I would definitely recommend.

J S Graphics
United States
About 4 years using the app
Edited October 29, 2022

I love that they are always working to improve the capabilities and the features to make designing campaigns easier. Luiz, Kamila, and Deniz are my go-to for any questions or when I want to request a new feature!

Truth & Gold
United States
About 4 years using the app
Edited May 25, 2022

Omnisend was very helpful for our remarketing and the customer support team was very responsive and the service was great. Thank you

Colatech
China
About 4 years using the app
July 14, 2022

This app is easy to use with a lot of features to help grow your business. I was using three other apps to get the features I need for my site and now I'm able to condense what I need into one app which is great. I contacted the chat support to ask a few questions. The support is fabulous!!! Bassma my support guru answered within a few minutes. I didn't understand a few steps in making the popup signup welcome email so she made a video for me to clearly understand the answer. She was very patient and made sure all my questions were answered. Thank you so much Omnisend!

ShopMoola
United States
About 4 years using the app
Edited November 19, 2019

This has been a very pleasant app to use. Everything is designed to work so well. Easy to use and a pleasure to design mass-mailers with. Thanks so much for creating such a great product. Will definitely be signing up for the service in the future.

Canine Couture Collection
United States
About 4 years using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
About 4 years using the app
June 24, 2016

I have been open for 2 weeks. So far the app works well, easy to use and provides some analytics.

Bucket Bracelets
United States
About 4 years using the app
March 7, 2023

Was having some technical issues and Luiz helped me and they were awesome!! Thank yoooooooooou Luiz!

The Opal Dealer
United States
About 4 years using the app
November 1, 2023

Sehr übersichtlich Funktionen und auch bei Fragen durch die angebotene Chat funktion sehr kompetente und hilfreiche Mitarbeiter.

Kann ich nur empfehlen.

Fitnessshop Kassel
Germany
About 4 years using the app
May 1, 2023

Always helpful and real time assistance with questions. Salma dealt with my query this morning efficiently, quickly and with plenty of detail (including screenshots) - this was super useful and allows us to move forward with more knowledge!

Mademoiselle Macaron
United Kingdom
About 4 years using the app