Reviews (5,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.
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I really like this app. There are a few more improvements I'd like to see (the ability to sort subscribers by clicking on the headers) but I already like it better than mail chimp!
i've started my first email campaign so fingers crossed. directions were detailed and easy to follow. i'm not too happy with the options available for the email logo. my logo looks huge and with the title of the business and subtitle it just looks weird. i'd like more placement, appearance, and size options.
Hi, thank you for your honest feedback, glad your first campaign went smoothly! We will pass your feedback to our product team, meanwhile, the best solution for the logo would be to resize it in Paint or any other image editor and add the resized logo to Omnisend.
Hi - I am a newbie to an online business and probably asked a lot of dumb questions but everyone was very helpful. A big thanks to Kristina for checking out my forms and automations.
Dealt with Joy today to fix an issue we were having with automations for subscriptions from the theme sign up field. Joy was really attentive and helped resolve the issue for us. Very happy with the customer service.
I love the pop-up sign-up window! And I extremely love the live view feature as well! It allows me to see where my viewers are located.
Karine was super efficient and helpful and solved my issue within moments and was very friendly!
Packed with really great business tools totally free, and super easy to navigate and use. The one and only reason I can't give 5 stars is that I've reached out to Customer Care twice without any response. Thankfully it's not a hard app to navigate though and most users will get by - worth getting this app for sure.
Acabo de instalarla, parece fácil y que puede dar lo que ofrece, esperamos que cumpla con nuestras expectativas.
I use Omnisend for emails and sometimes there are certain doubts and urgent clarifications. The Omnisend support team is very prompt in their response, especially Olesia and Nikola. They are very patient and adept. They elaborate every detail and go out of their way to help. Thanks.
The app really helps to create customized email templates without having to be a graphic artist. It allows your emails to customers to stand out.