Reviews (6,026)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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This App so easy to setup I recommend it to you as a shopify store owner
Thanks so much for the shoutout! 🌟 We love hearing how easy setup was—Shopify store owners, take note! Here’s to smooth sailing and great results ahead.
Sanya has been a big help in assisting me with setting up SMS. I am totally new to the SMS marketing world and was very confused and losing hope that I wouldn't have been able to get it to work. Sanya was able to give me tips on how to set up my automations and even helped me something that was so simple that I didn't even realize it myself. I am so thankful of her!
Thank you for your lovely review! We’re so glad Sanya could guide you through setting up SMS and give you that extra boost of confidence. Sometimes the simplest things can be the trickiest, right? 😊 If you need any more tips or help, we’re always here for you!
Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.
Thanks a ton for the awesome feedback! We're so glad you're enjoying the clean interface and loving our 24/7 customer service - we are always ready to save the day! 😄 Your kind words keep us going!
What a pleasure to meet Chaymae and ask her for help. She really helped me a lot and I learned some new stuff. Thank you so much
It’s awesome to hear Chaymae not only helped but also added to your knowledge! That’s the kind of support we’re all about. 😊
Appreciate Dilara's good service. Will definitely keep using you guys plug-in.
Customer support might not be our middle name, but it’s definitely our specialty! 😄
Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!
I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.
Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!
The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!
Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)
Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.
Hello there,
Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
Thank you for your platform, and Thank you to Mariia for helping me out with my questions <3
Wow, a perfect 5-star rating! 🎉 Even without words, it’s music to our ears. Thank you so much for making our day shine a little brighter!
I had the pleasure of working with Saleh to set up my account, and I couldn't be more impressed with his assistance! He was incredibly patient with me throughout the entire process, taking the time to explain every step in detail and ensure I understood everything. truly appreciate his support and highly recommend him to anyone who needs help
Who needs a setup manual when you’ve got Saleh? 😎 We’re so glad he took the time to make the whole process smooth and stress-free for you. Your recommendation means the world to us — thank you!