Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 30, 2018

Just started and it is totally user friendly!! LOVE!

Loads Of Grace
United States
About 4 years using the app
April 18, 2023

We've been using Omnisend for several years now and are very happy. They also have good customer service. Thank you to Joy for helping me with a small issue recently.

I Dream of France
United States
About 4 years using the app
December 28, 2020

Omnisend is amazing. Beside having tons of pro features (honestly not that easy to understand for beginners) they have one of the best support team I've ever been across. Do you have specific request for setting up your email marketing structure? No problem, they will help you and if you encounter any problem, they will fix for you, for free.
If I could, I would rate them 10 stars.

MUTH
Italy
About 4 years using the app
September 27, 2020

The team at Red Rabbit Coffee are really pleased with how well-integrated Omnisend is, and we use the 'in Cart' reminder option that works really well and so does the subscribe to our newsletter. The actual newsletter builder is incredible, super flexible and easy to use :)

Red Rabbit Coffee Co
New Zealand
About 4 years using the app
May 24, 2022

I needed help with our Omnisend account and Ivanna was quick and easy to work with. took just a few minutes. Ivanna is awesome and they have great customer service.

TJ Fulfillment Center
United States
About 4 years using the app
February 19, 2017

Over the years using Soundest I have never been let down, They have some of the best service and feedback I have ever experienced, the product and offering is constantly improving and I am certain in the years to come it will continue to only get better

Cardina Jewels 2
South Africa
About 4 years using the app
May 10, 2022

BEST email marketing app. Sanya in extremely helpful and smart! 100% recommend. Definitely will improve store revenue.

LMCHING Group
Hong Kong SAR
About 4 years using the app
January 8, 2019

This app has help me to atrack more sells to my store, I like it, it works very well. I recommend it.

Bésame Jewelry Joyería Mexicana
Mexico
About 4 years using the app
October 21, 2022

Great application. Wonderful, fast customer service - Olesia in particular! Easy setup and many templates to work with.

WEAT-STUDIO
Germany
About 4 years using the app
May 4, 2022

Wonderful app! Super easy to navigate and they are constantly adding new features. The support is great too whenever I run into an issue. Highly recommended!

Stone Relief
United States
About 4 years using the app