Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 22, 2023

The app is easy to set up. Great support from the team and the free plan is perfect for startups. Recommend.

Aisling Chou Studio
United Kingdom
About 4 years using the app
May 10, 2017

Soundest email marketing is FANtastic!! It is easy to use and link products from your website. To me.....and I have tried MANY others.....IT THE BEST!

Jolas Boutique
United States
About 4 years using the app
August 21, 2018

Great app, easy to navigate and customer service is very professional and prompt, highly recommend, can't wait to see it in use.

Couture Bar
Canada
About 4 years using the app
February 13, 2018

User-friendly, great app!
iuliashop.com

Iulia Shop
Türkiye
About 4 years using the app
May 11, 2023

Omnisend's customer service is amazing!! They are there 24/7 and respond so quickly. Karine was totally awesome and helped me with a few of my issues and I'm close to finishing my welcome series now... yay!!
Definitely recommend!!!

Smashfire Designs
United States
About 4 years using the app
April 29, 2019

Talk about fortuitous! Without the Mailchimp/Shopify separation, I would never have found Omnisend. I absolutely love it, it's professional and there are so many options in all areas for my business.
I've found clear, concise answers to questions I have had, making the creation process so much faster and smoother. I don't have to root around on Google taking up more time when I could be being productive. Thank you Omnisend!

Snapdragon & Thistle
United States
Almost 4 years using the app
April 25, 2023

I've been using Omnisend since 2019 and they're always prompt to assist with any troubleshooting I've had.

My recent experiences with Baarath and Luiz was very helpful and now I have my customer preferences set up to offer opt-outs for special occasions.

Inkwell Modern Handmade
Canada
Almost 4 years using the app
August 4, 2018

Just started using this. so far it's looking good!

Nuvelon
United States
Almost 4 years using the app
April 17, 2023

A huge thank you to Salma who went above and beyond to help us with a very unique request, awesome customer service!

Smudj Clothing
South Africa
Almost 4 years using the app
November 30, 2018

SUPER EASY TO USE!! MUCH BETTER THEN BEFORE. HIGHLY RECOMMEND!!!!!!...............................................................................................

PLASTIC STERILIZATION TRAYS STORE
United States
Almost 4 years using the app