Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

August 15, 2023

Customer support is awesome, always on hand and responsive. Luiz and the team are top stuff. Really help me navigating using the tool Highly recommend!

Nanas Manners
United Kingdom
Over 2 years using the app
June 2, 2023

Thank you Salma for being very attentive to my request on Tuesday, we were able to solve the problems, she was very kind, attentive and quick to solve me. thank you so much

MyCOCOS.CL
Chile
Over 2 years using the app
November 9, 2023

Thanks to Matija, I have omnisend installed on my shopify store. Thank you for your support!

VEGEA
Bulgaria
Over 2 years using the app
March 27, 2021

super easy to use and understand and its more affordable than me using mail chimp and sendinblue. I wish I would be able to create a campaign on my phone but other than that i love it.

Maui The Writer
United States
Over 2 years using the app
April 12, 2023

I would definitely recommend Omnisend Email Marketing to others. It is a well-made, easy-to-use product with excellent customer support. The only thing I would improve is the UI.

All Tire Supply
United States
Over 2 years using the app
June 23, 2022

Really great support for this app. Instant response to my email to support. Thank you Nikola from the support team for resolving my issue so quickly. Highly recommend!

Birch Performance
United Kingdom
Over 2 years using the app
April 5, 2023

I absolutely do not understand the whole technical side of email marketing but Deniz was so open and helpful every step of the way! He is very friendly, responsive and was able to answer my billion questions patiently without making me feel annoying :) Thanks so much.

Beigee
Australia
Over 2 years using the app
June 7, 2023

Very responsive and good support, Baarath help me solve my issue with an automation email really fast. I really appreciate that because im supper busy during the day and I do not want to wasting time sitting at the computer all day.

CinnLilly Cosmetics
United States
Over 2 years using the app
January 20, 2022

I'm yet to use Omnisend, however I have been really impressed with the customer service and onboarding process so far. Marty and Katrina have been excellent in supporting our transition from Mailchimp and I look forward to working with Omnisend going forward.

TheBrandedgiftco
United Kingdom
Over 2 years using the app
May 31, 2021

I like it, easy to operate. And helps to expand business for beginners like me, can save so much time and energy. Thanks a lot.

Ideal Elctronic Co.,Limited
China
Over 2 years using the app