Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 23, 2016

WAY BETTER THEN MAILCHIMP AND EASIER TO USE.
I LOVE IT.

WWW.BATTLEPATCHES.COM

Battle Patches
United States
Almost 4 years using the app
February 28, 2023

We have been using the app for a few years now and are very happy with it. There are constant improvements to the app that gives us flexibility to communicate our message to our community. The customer service is the best, quick and always efficient. Matija is the best and follows up closely. Very happy overall!

Zelos® Authentic Greek Artisan
United States
Almost 4 years using the app
November 24, 2016

So far so good! Have not used a lot yet. Everything in the trial period worked fine.

Hickory Stick
United States
Almost 4 years using the app
April 25, 2016

Really helpful for better sales! I think better than Mailchimp.

Acycshop
Hong Kong SAR
Almost 4 years using the app
May 10, 2019

I just sent my first email campaign, and I really enjoyed all the features that Omnisend offers for campaigns in addition to other automations on the app. Looking forward to using it more!

The Girl and The Water
United States
Almost 4 years using the app
March 29, 2018

super easy to use. Great for a small store starting out

Eyespeculums
United States
Almost 4 years using the app
September 22, 2017

Awesome, helps me with reaching my customers

Colored Moments
United States
Almost 4 years using the app
June 8, 2017

Fantastic app! User friendly. It allows one to get creative with their email marketing. Includes "Wheel of Fortune", "Gift Box" or "Scratch off" effects. Some of the forms are order follow up; customer re-activation, cart recovery. Create pop-ups and offer discounts for email sign-up.

One of the best apps that I am using.

A Gifted Solution Inc
United States
Almost 4 years using the app
Edited May 6, 2019

I've used another provider for SIX years and always had little bugs and issues that were frustrating when building an EDM.
My first EDM has just gone out via Omnisend and building it was SUCH a pleasure - no issues, on point templates... easy...
I can't wait to see what the next few months bring!

Little & Loved
New Zealand
Almost 4 years using the app
Omnisend replied May 8, 2019

Wow, such a pleasure to hear your experience is a lot better than the other provider you used. Our teams give out more than 100% every day to build the best product and to provide the best customer experience. If you ever have any questions or run into an issue, just drop Customer Support a message at support@omnisend.com, we work 24/7 to help our customers.

September 27, 2017

Great app. very easy to use and efficient for our email campaigns

Mychopchop
Canada
Almost 4 years using the app