Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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Happy to use Omnisend for over 2 years now. Support is always very happy and friendly. Karine was really helpful.
11 Months of Omnisend (lol... I like to use apps for a long time before giving a review) - I tried Omnisend 3 years ago, then I left and then came back and still here after 11 months. To be honest, I was a bit annoyed when the price went up from $16US to $20US (quite a lot for Australian $). So I started looking elsewhere and then to my surprise I really began to APPRECIATE all that Omnisend provided even with the high cost. So here are my reasons for staying and my appreciation for this OUTSTANDING email marketing & pop up etc. As a small business owner, I value feedback and reviews and therefore, I like to give one where one is due. 1. Easy to navigate Dashboard with detailed campaigns, automation, forms, audience set up and amazing reporting (e.g. overview & activity)
2. I found support staff to be helpful and prompt to respond
3. Creative & easy to use templates for campaigns and automations
4. BE SURE to set up (FREE) and verify your DNS for SPF & DKIM so your campaigns and automations shows your business name. This really helps with deliverability. Shopify helped me with this bit but Omnisend have tips for set up for specific domains. 5. Delete unnecessary/ non subscribers in your list for effective delivery. Hope you find this helpful as I know how frustrating it is to find apps that really works, especially for a small business. PS - Omnisend , please add the SMS options for Australia.
Hey, there.
Thanks so much for taking the time and for letting us know how you've found Omnisend. I'm glad to hear that it's been helpful, easy to use, and of good use to your business.
Thanks again for your review!
Justin
Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!
My trial run has come to an end and now I'm happy to say I'm upgrading to platinum. I'm totally sold! TAKE MY MONEY!
Great help by Nicola today resolving an issue with colour matching! Problem solved quick and easy. Thank you.
Excellent, I love it and its easy to use
This app makes it super easy to create automated emails based on many different factors. Also makes it easy to create campaigns for all of your customers who signed up to receive updates/deals. Definitely worth it
All seems good.
Hoping we get a good response to our email campaign over the Bank Holiday Weekend.
Andrew
www.footstoolsdirect.com
Very complete, powerfull and easy to use! I recommend it. www.smarttudo.com.br
Shitty apps, problems with server, dont lose your time even trying to register