Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 16, 2022

love omnisend, great support team especially Kristina ;) nice templates adn friendly plateforme keep the great job

Vi Lusso
France
Over 2 years using the app
June 9, 2022

Great app, intuitive and super useful, good option to replace shopfy's standard and boring email templates hehe. Quality and very responsive support!

Intensely
Brazil
Over 2 years using the app
February 24, 2023

Omnisend is a solid email platform for the price. They're constantly adding new features and the support team is generally really helpful (shout out to Luiz!).

Primary Beans
United States
Over 2 years using the app
June 23, 2023

Super powerful & efficient application, very user-friendly and excellent tracking monitoring. The support team is very effective and replies quickly. Their support has each time been very valuable. Thank you!!

MAISON MOUCHE
France
Over 2 years using the app
January 27, 2022

Omnisend is excellent for e-mail marketing, easy to use. Most importantly, its price plan is very cost-effective.

Bellabarnett
China
Over 2 years using the app
Edited August 24, 2021

I've been using Omnisend for two months so far ! I like it - it's very easy to use and I am not an expert !
I suggested something to the developers and my comment was heard. Overall, I recommend it if you are hesitating.

Z French School
Canada
Over 2 years using the app
December 13, 2023

Love how simple this app is to use. Great support from Kayque! I had a question and he was able to refer me to the right article to follow to set up a feature!

Allyzure
Canada
Over 2 years using the app
January 20, 2023

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

Kahuku Farms
United States
Over 2 years using the app
March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

AMBISHES DIVA
United States
Over 2 years using the app
November 3, 2023

Good segmentation and automation integration. The click-map is also beneficial for performance analysis. Customer service is quick to respond.

AreYouGame.com
United States
Over 2 years using the app