Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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This email marketing app is very user friendly and if you have any questions, their customer service is excellent! Setting up campaigns and enabling the automation is incredibly simple and fast. This is such a nice change after trying out several different apps!
Great app and has the best customer support. From setting up the app to solving any issues, Salma is super quick and helpful. Highly recommended to grow your online business.
I contacted regarding setting up my email double opt-in. In relation to that, they even kindly recorded how to set it up, so I was able to process it quickly. It was a really helpful and memorable support.
Great tool and great customer service. Solves a lot of email marketing issues. I recommend 150%. Better than Klaviyo and MailChimp
I've been using this app for about 2 years now. I chose it because it was a more cost-effective option than Klayvio and because it integrates so well with Shopify. It makes it easy for me to maintain a consistent email marketing program, and deliverability has been excellent. Recently, I reached out to customer service to help me create a sunset sequence to clean my list of unengaged followers. It's unfortunate that a sunset workflow isn't already built in to the app, and I'll be honest - my first few attempts to get help from customer service were not great. But I persisted in asking questions and finally an agent named Kristina reached out to me and not only helped outline the workflow for me to copy, but created a Loom video to show me exactly how to do it. Now that's the meaning of customer service.
Easy to use and good service. Especially Kristina helped me fast and with patience :) I recommend Omnisend if you have a business!
Really great customer service - even for non technical savvy people like me - Luiz and Baarath were really helpful and talked me through all the steps to get something set up!
Love how easy Omnisend is to use and their customer service is amazing, always helpful, knowledgeable and friendly.
We absolutely love this app. Great user interface, automation flows, and email builder. Their customer support is always swift and goes the extra mile to help. Special shout out to Nikola, Salma, and Luiz from the support team :).
Hi there! Thank you for your feedback!
Súper fácil y útil. Teníamos mil problemas con otras app para coordinar los contactos de shops a la app propia y está nos ha facilitado todo.