Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 16, 2024

Amazing support with the up and coming changes! thank you so much to Kayque 10 stars for helpfulness!

Serenity Blankets
United Kingdom
Over 3 years using the app
Edited May 30, 2019

The email editor is great and has enough power to make really nice looking and engaging emails. The analytics are good and the interface is easy to navigate, The little bit of customer support I have needed has been very responsive and helpful.

Mountains & Mermaids
United States
Almost 4 years using the app
June 27, 2019

I have been using Mail Chimp and recently changed our email service to Omnisend. I have found Omnisend to be way easier to use and more intuitive in designing email marketing campaigns for our business, as well as setting up an auto-email workflow. I am very thankful for the services they provide and the boost I am sure it will be for our business. Big fan!

EdenThistle
United States
Almost 4 years using the app
May 7, 2019

amazingly smooth transition from our previous email marketing provider!
nice and easy, lots of tools...was dreading the setup, but it really is SUPER easy and efficient- thanks!

wyattandjack®
United Kingdom
Almost 4 years using the app
February 27, 2023

We absolutely love Omnisend. They have a wide range of capabilities that allows our store to connect with our audience, make different offers to them with a highly intuitive email builder, and be able to market through outside app integrations easily. The ICING on top is the amazing service and tech support. We always receive a quick response and any troubleshooting resolved. A special thanks to Luiz and Kamilia!

Yumo Pro Shop - Racquet Sports online store
Canada
Almost 4 years using the app
January 12, 2023

we've been using omni-send for a while. great customer service. Luiz got us back on track right away when we ran into credit limits.

Jeans Warehouse
United States
Almost 4 years using the app
Edited July 4, 2018

Really great email marketing app. It only took about 15 minutes to put my first newsletter out. I especially like the function that allows to select products right from my storefront to be included in the newsletter. All photos, texts and pricing info with link to the product is then pasted by the system to the chosen newsletter template. It really helps to save time and avoid errors. Highly recommended!

Linabylina
Lithuania
Almost 4 years using the app
October 13, 2014

GREAT APP! Thank you guys for the great service, templates and easy to use interface!

Nicotine River
United States
Almost 4 years using the app
August 20, 2017

Super easy to use! Great for abandoned Cart , email campaigns etc!

Duhnation
United States
Almost 4 years using the app
July 14, 2022

Great app. Has helped our email list grow! Now we are growing or SMS. Questions are answered when we need help in a very timely manner.

Fabric Bash
United States
Almost 4 years using the app